Re: [IUG] Millennium won't load

[Cindy Harper <charper at colgate dot edu>]

Colgate has until recently been WinXP exclusively, where we dealt with
permissions by making each user admin on the machine.  that doesn't work in
Win7 - giving the Users group write access to the c:\Millennium folder
solved our problems.

Cindy Harper, Systems Librarian
Colgate University Libraries
charper at colgate dot edu
315-228-7363



On Mon, Apr 9, 2012 at 3:28 PM, Joseph Montibello <
Joseph dot Montibello at dartmouth dot edu> wrote:

> Is there a problem with your permissions on the C:\Millennium folder? If
> the startup process is trying to write to that folder and you don't have
> permissions, I suspect that could cause this type of behavior.
>
> Hope this helps someone!
> Joe Montibello, MLIS
> Library Systems Manager
> Dartmouth College Library
> 603.646.9394
> joseph dot montibello at dartmouth dot edu
>
>
>
>
>
>
> On 4/9/12 2:28 PM, "Richard Kipphut" <rjkipphut at plymouth dot edu> wrote:
>
> >Howdy:
> >I'm having the same problem. It freezes in the start-up mode, yet will
> >load
> >after 25 minutes. Our IT guy deleted my profile then reinstalled it. The
> >first time I started Millennium after the rebooting of the profile it
> >loaded
> >without hesitation. However, the second time I loaded the program it froze
> >again. If the IT guy uses his username/password it loads ok, and I can log
> >on to another computer and it works, it just has a problem when I log on
> >and
> >use my password on my computer.  I'm at a loss.
> >
> >R. J. Kipphut
> >Technical Services
> >Lamson Library
> >Plymouth State University
> >rjkipphut at plymouth dot edu
> >(603)535-2259
> >
> >-----Original Message-----
> >From: innopac-bounces at innovativeusers dot org
> >[mailto:innopac-bounces at innovativeusers dot org] On Behalf Of Ruth E. Souto
> >Sent: Monday, April 09, 2012 1:15 PM
> >To: 'IUG INNOPAC List'
> >Subject: [IUG] Millennium won't load
> >
> >Hello all-
> >
> >
> >
> >We are having an issue with a few computers within our consortium not
> >loading Millennium.  We are a multi-library consortium, and the computers
> >in
> >question are physically located in different institutions a number of
> >miles
> >apart.  Innovative contends that this is a "local issue" and it probably
> >is.
> >I am looking for help so that I can direct the various IT Departments at
> >those locations on what to do to resolve the issue.
> >
> >
> >
> >The symptoms:
> >
> >Millennium starts to install, username/passwords are entered, the software
> >begins to load the .jar files then stops (freezes) but not always at the
> >same .jar
> >
> >Symptoms started suddenly
> >
> >
> >
> >
> >
> >Details:
> >
> >We are on Release 2009B 1.4
> >
> >There have been no systems changes to the server
> >
> >Two of the computers are running Windows 7 and the others are on XP
> >
> >They have uninstalled and reinstalled the Millennium environment to be
> >sure
> >they are on the latest JRE 160_02.exe
> >
> >Their IT has verified that Port 2000 is open, and that the Skinny fixup is
> >not an issue
> >
> >Their IT has the CSDirect "Troubleshooting" information
> >
> >
> >
> >One of the IT guys even took a laptop home to run this off-network
> >(although
> >he did download the software from inside his network), same results.
> >Millennium started to open, but froze.
> >
> >
> >
> >I am hoping the collective wisdom of the IUG can provide a fix as those
> >computers have now been relegated to using Telnet, not exactly the
> >solution
> >we want.
> >
> >
> >
> >TIA
> >
> >
> >
> >Ruth
> >
> >
> >
> >
> >
> >**********************
> >
> >Ruth E. Souto
> >
> >Systems Librarian
> >
> > <http://www.helininc.org/> HELIN Library Consortium
> >
> >15 Lippitt Road
> >
> >Kingston, RI  02881
> >
> >401.874.9191 (office)
> >
> >401.935.3386 (cell)
> >
> >
> >
> >
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