Re: [IUG] Millennium won't load
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Make sure all can read\write to C:\Millennium and sub folders
Check your jarcache folder - I had 10,000 files on one PC in my jarcache
folder! There should be about 40 or 41 files in the jarcache folder.
Clear jarcache
REBOOT
Log in again and let the jarcache rebuild
I tried uninstalling and re-installing, too. Clearing the jarcache and
rebooting before logging in again did the trick for us
Millennium 2009b 1.3
WindowsXP
We had failure to finish launching Millennium at different jar files,
too.
IT staff usually have very few restrictions on their network accounts,
as I do, so I always test with the most restricted CIRC account, average
user, on a regularly used CIRC desk PC
Read/write access to C:\Millennium is huge because you may have network
policies preventing you from saving/writing to C:\, which is what
Millennium needs to do.
Margot
-----Original Message-----
From: innopac-bounces at innovativeusers dot org
[mailto:innopac-bounces at innovativeusers dot org] On Behalf Of Anderson, Barb
(Library)
Sent: Monday, April 09, 2012 4:00 PM
To: jgodwin at indianola dot lib dot ia dot us; IUG INNOPAC List
Subject: Re: [IUG] Millennium won't load
We had a horrible problem with this before we switched to a hosted
server, but ours was caused by network issues here on campus. Best
server swap ever. No more problems.
Barb
-----Original Message-----
From: innopac-bounces at innovativeusers dot org
[mailto:innopac-bounces at innovativeusers dot org] On Behalf Of Joyce Godwin
Sent: Monday, April 09, 2012 1:55 PM
To: IUG INNOPAC List; rsouto at etal dot uri dot edu
Subject: Re: [IUG] Millennium won't load
Ruth-
Interesting that you should mention this. If you find out what your
"local issue" is, please let me know as this started happening about two
weeks ago with a laptop that we have the Millennium client installed on.
Exact same symptoms.
Joyce
Joyce Godwin
Indianola Public Library
207 N B St
Indianola IA 50125
(515) 961-9418
----------------------------------------
From: "Ruth E. Souto" <rsouto at etal dot uri dot edu>
Sent: Monday, April 09, 2012 12:31 PM
To: "IUG INNOPAC List" <innopac at innovativeusers dot org>
Subject: [IUG] Millennium won't load
Hello all-
We are having an issue with a few computers within our consortium not
loading Millennium. We are a multi-library consortium, and the
computers in question are physically located in different institutions a
number of miles apart. Innovative contends that this is a "local issue"
and it probably
is.
I am looking for help so that I can direct the various IT Departments at
those locations on what to do to resolve the issue.
The symptoms:
Millennium starts to install, username/passwords are entered, the
software begins to load the .jar files then stops (freezes) but not
always at the same .jar
Symptoms started suddenly
Details:
We are on Release 2009B 1.4
There have been no systems changes to the server
Two of the computers are running Windows 7 and the others are on XP
They have uninstalled and reinstalled the Millennium environment to be
sure they are on the latest JRE 160_02.exe
Their IT has verified that Port 2000 is open, and that the Skinny fixup
is not an issue
Their IT has the CSDirect "Troubleshooting" information
One of the IT guys even took a laptop home to run this off-network
(although he did download the software from inside his network), same
results.
Millennium started to open, but froze.
I am hoping the collective wisdom of the IUG can provide a fix as those
computers have now been relegated to using Telnet, not exactly the
solution we want.
TIA
Ruth
**********************
Ruth E. Souto
Systems Librarian
<http://www.helininc.org/> HELIN Library Consortium
15 Lippitt Road
Kingston, RI 02881
401.874.9191 (office)
401.935.3386 (cell)
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