Re: [IUG] Turnkey sites - clarification needed!

[<wilkinsncl at appstate dot edu>]

Are you referring to the 2011 Millennium release?

Catherine

----- Original Message -----
From: "Dolan, Melinda P." <mdolan at exeter dot edu>
Date: Friday, February 24, 2012 2:13 pm
Subject: Re: [IUG] Turnkey sites - clarification needed!
To: IUG INNOPAC List <innopac at innovativeusers dot org>

> Hi,
> 
> We have been a turnkey site for many years and, in my experience, III
> will do the minor/version upgrades without charge but they will charge
> us for the major upgrades. Our sales rep just informed up last week 
> thatthere would be a charge for upgrading to 2011, for instance.  
> As to
> backups, unless you are a hosted site, you must do your own.  I'm 
> stillcarting the back-up tapes various places daily.
> Cheers!
> Melinda
> 
> 
> Melinda P. Dolan
> Systems Coordinator/Reference Librarian
> Phillips Exeter Academy Library
> Exeter, NH  03833
> 603-777-3564
> 
> 
> 
> -----Original Message-----
> From: innopac-bounces at innovativeusers dot org
> [mailto:innopac-bounces at innovativeusers dot org] On Behalf Of Hemphill, 
> LeeSent: Friday, February 24, 2012 11:02 AM
> To: 'IUG INNOPAC List (innopac at innovativeusers dot org)'
> Subject: [IUG] Turnkey sites - clarification needed!
> 
> Hi all,
> Question for Turnkey sites - I received a document from our sales rep
> which indicates for Turnkey, III does all OS upgrades, backups, etc.
> 
> But the matrix on III's website says they don't.  Can some turnkey 
> siteslet me know what the final word is?
> 
> Many thanks,
> Lee
> _____________________________________
> ~Lee Hemphill
> Applications Systems Analyst/Developer Senior University of Arizona 
> MainLibrary Tucson, AZ 85721
> email:
> hemphilll at u dot library dot arizona dot edu<mailto:hemphilll at u dot library dot arizona dot edu>
> phone: (520) 419-7402
> "Change is inevitable.  Growth is optional.." ~ John C. Maxwell
> 
> 
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Catherine L. Wilkinson, MLS, Ed.S
Professor & Western North Carolina Network Librarian
Appalachian State University Library
Boone, NC 28608
Voice: 828-262-2774
Fax: 828-262-3001

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