Re: [IUG] LEXIS NEXIS & WAM (the saga continues)

[Bob Duncan <duncanr at lafayette dot edu>]

At 01:57 PM 2/16/2012, you wrote:
> We now seem to be amongst those  experiencing problems with Lexis-Nexis.
> Sorry if this post is a bit long, but our
>
> Situation is a bit complicated.
>
> We're a multi-campus site. I'm on the Catonsville campus on the West
> side of town, where the library server is located.
>
> Lexis-Nexis seems to work fine from here. I tried it through TorBrowser
> (which gave me a German IP address) and that worked as well.
>
> The two campuses on the East side of town, plus SOME of our off-campus
> users seem to be having some problems with it.
> . . .


I think the problems depend on what you're trying to do, and they 
seem to be more related to LexisNexis Academic's programming than 
specifically to WAM, as I can produce blank screens in the product 
with or without WAM involved, on every browser/version I've 
tried.  (So restarting your WebPAC processes is indeed useless.)

There's been a discussion about this on the LexisNexis Academic 
mailing list, and LN support is aware of the issue and seeking 
feedback from WAM sites.  I sent a message to the list informing them 
that it's not purely WAM-related nor is it related to a particular 
version of any browser, but it's a moderated list and they haven't 
seen fit to approve the posting...

Bob Duncan



~!~!~!~!~!~!~!~!~!~!~!~!~
Robert E. Duncan
Integrated Technologies Librarian
Lafayette College
Easton, PA  18042
duncanr at lafayette dot edu
http://library.lafayette.edu/ 


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