Re: [IUG] LEXIS NEXIS & WAM (the saga continues)
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
- Date: Thu, 16 Feb 2012 16:56:48 -0500
- From: Bob Duncan <duncanr at lafayette dot edu>
- Subject: Re: [IUG] LEXIS NEXIS & WAM (the saga continues)
At 01:57 PM 2/16/2012, you wrote:
We now seem to be amongst those experiencing problems with Lexis-Nexis.
Sorry if this post is a bit long, but our
Situation is a bit complicated.
We're a multi-campus site. I'm on the Catonsville campus on the West
side of town, where the library server is located.
Lexis-Nexis seems to work fine from here. I tried it through TorBrowser
(which gave me a German IP address) and that worked as well.
The two campuses on the East side of town, plus SOME of our off-campus
users seem to be having some problems with it.
. . .
I think the problems depend on what you're trying to do, and they
seem to be more related to LexisNexis Academic's programming than
specifically to WAM, as I can produce blank screens in the product
with or without WAM involved, on every browser/version I've
tried. (So restarting your WebPAC processes is indeed useless.)
There's been a discussion about this on the LexisNexis Academic
mailing list, and LN support is aware of the issue and seeking
feedback from WAM sites. I sent a message to the list informing them
that it's not purely WAM-related nor is it related to a particular
version of any browser, but it's a moderated list and they haven't
seen fit to approve the posting...
Robert E. Duncan
Integrated Technologies Librarian
Easton, PA 18042
duncanr at lafayette dot edu
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.