Re: [IUG] Message 4. Purging Patrons for libraries using Unique

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Message: 3

Date: Wed, 4 Jan 2012 11:29:54 -0500

From: David Plunkett <dplunkett at jmrl dot org>

Subject: [IUG] Purging Patrons for libraries using Unique Management

To: innopac at innovativeusers dot org

Message-ID:


<CAJxvQLrMzJ7AZ9RJ29DLeO7EPXex1OwzGVCSdrheYgv1_qFdEg at mail dot gmail dot com>

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Hello colleagues- I'm interested in hearing how other III libraries

purge their databases of patron records for delinquent patrons who

have outstanding materials. Even more specifically, I'm interested to

hear how libraries that contract with Unique Management collection

agency handle this. How long do you keep delinquent accounts, how

much in fines/materials are you willing to forgive, how do you prevent

repeat offenders from re-applying after a purge, etc. I'd be happy to

get responses off-list if this is not a topic most libraries have to

worry about!



Thanks,

David Plunkett



--

David Plunkett

Circulation Manager

Jefferson-Madison Regional Library System

201 East Market Street

Charlottesville, VA 22902

(434) 979-7151 ext 305



grow.learn.connect. | jmrl.org



Barbara J. Storch

Technical Services Manager

West Palm Beach Public Library

411 Clematis Street

West Palm Beach, FL 33401

Telephone: (561) 868-7721

Fax: (561) 868-7706

E-mail: storchb at mycitylibrary dot org



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Message: 3

Date: Wed, 4 Jan 2012 11:29:54 -0500

From: David Plunkett <dplunkett at jmrl dot org <mailto:dplunkett at jmrl dot org> >

Subject: [IUG] Purging Patrons for libraries using Unique Management

To: innopac at innovativeusers dot org <mailto:innopac at innovativeusers dot org>

Message-ID:


<CAJxvQLrMzJ7AZ9RJ29DLeO7EPXex1OwzGVCSdrheYgv1_qFdEg at mail dot gmail dot com
<mailto:CAJxvQLrMzJ7AZ9RJ29DLeO7EPXex1OwzGVCSdrheYgv1_qFdEg at mail dot gmail dot c
om> >

Content-Type: text/plain; charset=ISO-8859-1



Hello colleagues- I'm interested in hearing how other III libraries

purge their databases of patron records for delinquent patrons who

have outstanding materials. Even more specifically, I'm interested to

hear how libraries that contract with Unique Management collection

agency handle this. How long do you keep delinquent accounts, how

much in fines/materials are you willing to forgive, how do you prevent

repeat offenders from re-applying after a purge, etc. I'd be happy to

get responses off-list if this is not a topic most libraries have to

worry about!



Thanks,

David Plunkett



--

David Plunkett

Circulation Manager

Jefferson-Madison Regional Library System

201 East Market Street

Charlottesville, VA 22902

(434) 979-7151 ext 305



grow.learn.connect. | jmrl.org



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I would also be interested in the responses to this question, although
we do not use Unique. Thanks.



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Message: 4

Date: Wed, 4 Jan 2012 11:59:03 -0500

From: "Garrison, Darlene" <dgarrison at danburylibrary dot org
<mailto:dgarrison at danburylibrary dot org> >

Subject: Re: [IUG] Purging Patrons for libraries using Unique

Management

To: <dplunkett at jmrl dot org <mailto:dplunkett at jmrl dot org> >,
<innopac at innovativeusers dot org <mailto:innopac at innovativeusers dot org> >

Message-ID:


<7373B18A93EA944EA0DA8DD931CDD623FE4CDF at dplex02 dot in dot danbury dot lib dot ct dot us
<mailto:7373B18A93EA944EA0DA8DD931CDD623FE4CDF at dplex02 dot in dot danbury dot lib dot ct
.us> >

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We just started purging, I would like more details on how other

libraries do it as we will start this year. We hold records back 7

years, but we can only try to collect for 3. If I am correct, we run a

list in millennium for Unique then they delete the customers from their

accounts.



Please keep me in the loop on this one. Thanks



Darlene Garrison, Manager Lending Services

Danbury Library

170 Main Street

Danbury, CT 06810

Phone: (203) 797-4513

Fax: (203) 796-1677

-----Original Message-----

From: innopac-bounces at innovativeusers dot org
<mailto:innopac-bounces at innovativeusers dot org>

[mailto:innopac-bounces at innovativeusers dot org]
<mailto:[mailto:innopac-bounces at innovativeusers dot org]> On Behalf Of
David Plunkett

Sent: Wednesday, January 04, 2012 11:30 AM

To: innopac at innovativeusers dot org <mailto:innopac at innovativeusers dot org>

Subject: [IUG] Purging Patrons for libraries using Unique Management



Hello colleagues- I'm interested in hearing how other III libraries

purge their databases of patron records for delinquent patrons who

have outstanding materials. Even more specifically, I'm interested to

hear how libraries that contract with Unique Management collection

agency handle this. How long do you keep delinquent accounts, how

much in fines/materials are you willing to forgive, how do you prevent

repeat offenders from re-applying after a purge, etc. I'd be happy to

get responses off-list if this is not a topic most libraries have to

worry about!



Thanks,

David Plunkett



--

David Plunkett

Circulation Manager

Jefferson-Madison Regional Library System

201 East Market Street

Charlottesville, VA 22902

(434) 979-7151 ext 305



grow.learn.connect. | jmrl.org



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