Re: [IUG] Web Management Reports and Firefox 8 display issue

["McCormick, Elizabeth" <emccormick at radford dot edu>]

I put in a call this past Friday to Innovative's help desk and received a reply this morning that they are aware of the problem and working on it but don't know when they'll get it fixed.
~Elizabeth

Elizabeth McCormick
Monographics Librarian
McConnell Library
Radford University
Radford, VA 24142
540-831-5635


-----Original Message-----
From: innopac-bounces at innovativeusers dot org [mailto:innopac-bounces at innovativeusers dot org] On Behalf Of said shafik
Sent: Monday, November 14, 2011 10:27 AM
To: innopac at innovativeusers dot org
Subject: Re: [IUG] Web Management Reports and Firefox 8 display issue


Same here with Firefox 9 as well..

 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 

Said Shafik
MSLIS
Library Systems Manager
Drexel University Libraries
Philadelphia, PA 19104-2875
Phone: 215.895.1832
Fax: 215.895.2070
http://library.drexel.edu 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

> Date: Mon, 14 Nov 2011 09:34:22 -0500
> From: duncanr at lafayette dot edu
> To: innopac at innovativeusers dot org
> Subject: Re: [IUG] Web Management Reports and Firefox 8 display issue
> 
> 
> 
> ----- Original Message -----
> > From: "Roman Koshykar" <rgkwml at rit dot edu>
> > To: "IUG INNOPAC List (innopac at innovativeusers dot org)" 
> > <innopac at innovativeusers dot org>
> > Sent: Monday, November 14, 2011 8:54:55 AM
> > Subject: [IUG] Web Management Reports and Firefox 8 display issue
> 
> > One of my colleagues noticed this issue late on Friday, and I've 
> > confirmed it this morning:
> > 
> > When we try to use the browser interface to Web Management Reports
> > (/manage) in Firefox, individual reports only display as HTML code, 
> > rather than as a table. So the report is running, but it isn't 
> > displaying correctly. The menu frames to the left and above do 
> > display correctly. Our staff computers were updated to Firefox 
> > version 8.0 last week, and since the tables in individual reports 
> > display correctly in Internet Explorer, I can only deduce that 
> > Firefox 8 is to blame (I have not yet tried any other browsers).
> > . . .
> > Does anyone else out there who has Firefox 8 installed see this 
> > strange display behavior with Web Management Reports? Does anyone 
> > have any ideas for solving the problem, other than the obvious 
> > solution of simply using another browser?
> 
> I just upgraded my home PC to test, and I get the same behavior.  There are lots of reports of incompatibilities with FF8 and Java apps, but typically they don't work at all (which is not the case here).  No ideas for solving the problem, other than opening a call with III.
> 
> Bob Duncan
> 
> ~!~!~!~!~!~!~!~!~!~!~!~!~
> Robert E. Duncan
> Integrated Technologies Librarian
> David Bishop Skillman Library
> Lafayette College
> Easton, PA 18042
> http://library.lafayette.edu/
> duncanr at lafayette dot edu
> 
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