Re: [IUG] FTP access issue via Dreamweaver

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Interesting.

On our system I have always had the "Use Secure FTP (SFTP)" box checked.

It will not connect without it.

We have a software only system in case that is significant.


Steve Sowder Systems Librarian
sowder at andrews dot edu Andrews University

On 10/31/2011 7:33 PM, Suzanne Bailey wrote:
Hi Suzie,

I've had this issue before too.

The advice I received from III was:

SFTP or Secure Transfer cannot be used with Dreamweaver, WS-FTP, or other
ftp client program for use with the Millennium liveftp/staging accounts.
These accounts are only configured to work with iiiftp/pureftp on port
1021. But just to reassure you about IIIFTP, you can limit access to this
service via the Limit Network Access table.


In your Dreamweaver site definition make sure SFTP and Passive FTP are not
checked. Manual page #107050 indicates passive FTP is ok, but I couldn't
get it to work.
Check port 1021 is open between your workstation and the Millennium server
(that was the cause of my issue)
Check your IP address is in the Limit Network Access table (See manual
#101731)
Get III to check your system settings relating to FTP (this fixed an
outbound FTP issue for us)

Hope that helps. I just use Web Master in Millennium now!

Cheers,
Suzy

Suzanne Bailey née Sheppard
Resource Discovery Specialist
Information Services (Scholarly Information and Research)
Griffith University
Nathan Campus
170 Kessels Road, Nathan 4111

s dot bailey at griffith dot edu dot au
Phone: +61 (07) 3735 7447

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From:
innopac-request at innovativeusers dot org
To:
innopac at innovativeusers dot org
Date:
01/11/2011 07:44 AM
Subject:
INNOPAC Digest, Vol 94, Issue 49



Message: 3
Date: Mon, 31 Oct 2011 12:15:58 -0700
From: Suzie Shatarevyan<suzanna dot shatarevyan at lls dot edu>
Subject: [IUG] FTP access issue via Dreamweaver
To: IUG INNOPAC List<innopac at innovativeusers dot org>
Message-ID:<6be0e694b087c78485d83ee33e8f0f51 at mail dot gmail dot com>
Content-Type: text/plain; charset=windows-1252

To the FTP guru?s on this list:



Since our library?s catalog server migration to a hosted service by iii,
we
have been unable to establish FTP connection using Dreamweaver.



I?ve been working with iii tech support on this issue for weeks, and we?re
stumped so I?d thought I?d throw this issue out on this list to see if
someone else has experienced this problem and what their fix was.



In Dreamweaver, based on the site definition, I can connect all the way up
to the point where I reach the iii server. Where it fails is when trying
to gain access to the directories. I get an error message saying
?Toggling the ?Use Passive FTP? checkbox may help you establish a
connection.? Because our server is now offsite I was told that we have to
set up Transfer mode to Passive, but I?ve tried toggling, with same
results. I?ve also tried every other possible combination I can think of
in setting up the site definition, but I still can?t get a Directory
listing.



We set up the exact same entries in FileZilla?s site manager, and in
FileZilla I?m able to connect and get a directory listing just fine. Also,
just to rule out that the problem wasn?t restricted to only my machine, I
tried establishing FTP connection via Dreamweaver on a colleagues machine
and got the same results. Here?s what the FTP log results look like in
Dreamweaver:



Using port 1021

< 220-=(<*>)=-.:. (( Welcome to PureFTPd 1.0.11 )) .:.-=(<*>)=-

< 220-You are user number 1 of 3 allowed

< 220-Local time is now 11:47 and the load is 0.00. Server port: 1021.

< 220 You will be disconnected after 15 minutes of inactivity.

USER liveftp
< 331 User liveftp OK. Password required

PASS
< 230-User liveftp has group access to: iii

< 230 OK. Current restricted directory is /

PWD
< 257 "/" is your current location

PWD
< 257 "/" is your current location



And here?s successful connection results with the same settings in
FileZilla:



Status: Resolving address of loyll.iii.com

Status: Connecting to 74.82.32.100:1021...

Status: Connection established, waiting for welcome message...

Response: 220-=(<*>)=-.:. (( Welcome to PureFTPd 1.0.11 ))
.:.-=(<*>)=-

Response: 220-You are user number 1 of 3 allowed

Response: 220-Local time is now 11:52 and the load is 0.00.
Server port: 1021.

Response: 220 You will be disconnected after 15 minutes of
inactivity.

Command: USER liveftp

Response: 331 User liveftp OK. Password required

Command: PASS *******

Response: 230-User liveftp has group access to: iii

Response: 230 OK. Current restricted directory is /

Command: SYST

Response: 215 UNIX Type: L8

Command: FEAT

Response: 211-Extensions supported:

Response: EPRT

Response: IDLE

Response: MDTM

Response: SIZE

Response: REST STREAM

Response: MLST
type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

Response: MLSD

Response: TVFS

Response: PASV

Response: EPSV

Response: SPSV

Response: 211 End.

Status: Connected

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/" is your current location

Command: TYPE I

Response: 200 TYPE is now 8-bit binary

Command: PASV

Response: 227 Entering Passive Mode (10,7,88,100,139,115)

Status: Server sent passive reply with unroutable address. Using server
address instead.

Command: MLSD

Response: 150 Accepted data connection

Response: 226-ASCII

Response: 226-Options: -l

Response: 226 13 matches total

Status: Directory listing successful



Can anyone provide insight into this problem? Please contact me if you
have a solution.



Thank you!

Suzie




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