Re: [IUG] Access to GRM
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Wow! Thanks so much for letting me know! I will definitely open a call
about it! We too get the 404 error. I have better luck when accessing
it with IE 8 -- it seems more stable there, but that is not my preferred
browser! Thanks and kind regards, Eeva
Eeva Stierwalt
Integrated Library System
Solutions Specialist
Information Technology
London Public Library
251 Dundas St.
London, ON Canada N6A 6H9
t 519.661.5100 ex 5156
f 519.663.9013
e eeva dot stierwalt at lpl dot london dot on dot ca
>>> "Harney, Resa" <rharney at agnesscott dot edu> 8/29/2011 2:57 PM >>>
We have been reporting similar problems to the helpdesk for weeks, but
along with it not working properly in Firefox 6.0 we are having
intermittent problems with it in IE, and also when we try to access
the
manual thru Millennium or csdirect. We keep being told that the
problem
must be on our side, because no one else is reporting it...
Along with the problems you mention, we sometimes get a '404 not
found'
error instead of the login screen. Five minutes later, totally
different results in 0-4 of the access methods.
Resa Harney
Systems & Technical Services Librarian
Agnes Scott College, McCain Library
141 E. College Ave., Decatur, GA 30030-3770
(p) 404.471-6141 (f) 404-471-5037
-----Original Message-----
From: innopac-bounces at innovativeusers dot org
[mailto:innopac-bounces at innovativeusers dot org] On Behalf Of Eeva
Stierwalt
Sent: Monday, August 29, 2011 1:48 PM
To: innopac at innopacusers dot org
Subject: [IUG] Access to GRM
Good afternoon! Lately, we've been able to access the Millennium
Manual
using Firefox, but the functionality is limited there. It will let
me
see the mainmenu page of the manual, but if I click on Content,
Search,
Search ID#, etc., nothing happens -- in the bottome left display,
where
I would see Done, I'm seeing a variety of messages, including: when
hovering over Search: javascript SetNavPane ('search.htm", false)
message and Previously I was getting a security error which I had to
answer.
I've cleared history, etc. in my Firefox version 3.5.5, but I still
can't use the manual.
Has anyone experienced this and/or does anyone know how to fix this?
Thanks so much and kind regards, Eeva
Eeva Stierwalt
Integrated Library System
Solutions Specialist
Information Technology
London Public Library
251 Dundas St.
London, ON Canada N6A 6H9
t 519.661.5100 ex 5156
f 519.663.9013
e eeva dot stierwalt at lpl dot london dot on dot ca
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