Re: [IUG] Statistic groups for self-service

[Deborah Moehrke <dmoehrke at marinet dot info>]

I don't think I saw an answer to your question about why there are no holds showing for your webpac.  This has to do with a technicality about the terms used. The 'holds' placed through the webpac are considered "requests". They are turned into holds by the automatic request processing job that is probably running on your system. If you look at the circ activity statistics you should see a high number of holds placed by a system stat group (on our system that is 0).  Those are the requests placed by webpac being converted into holds.

If you want to see more details about the requests placed through webpac look at the web management report for circ activity / requests/ by terminal. You'll see a breakout for requests placed by stat group including all the stat groups that represent the web catalogs at your branches (if any) and remote access.

Hope this helps.

Deborah Moehrke
MARINet System Administrator
415-884-2451 phone  


-----Original Message-----
From: innopac-bounces at innovativeusers dot org [mailto:innopac-bounces at innovativeusers dot org] On Behalf Of PHILLIPS M.E.
Sent: Thursday, May 05, 2011 9:18 AM
To: innopac at innopacusers dot org
Subject: [IUG] Statistic groups for self-service

How can I find out which stat groups are used for SIP2 self-service
machines?  I'm still fairly new to Millennium so I may have missed
something obvious in the documentation.

For other logins, we can alter the stat group via the Login Manager, but
I cannot see how it is set for self-service machines.  Do we have
different stat groups for SIP2 machines at different sites, or are they
all lumped together?

We seem to have some logins with names like "cvmgsc" which I suspect
stands for

College - Van Mildert - Graphical Self Check

I see that this product is now called Express Lane and is basically a
simplified Millennium client for patrons to use themselves.  So that's
clearly nothing to do with the SIP2-based machines.  But even so, these
logins are weird, as when I highlight one in the Millennium login
manager the option to Edit Login is faded out, so I cannot view what the
stat group might be for this login.  How can I discover this
information?

We've been looking at the information from Web Management Reports,
specifically the "All Circulation Activity Report" sorted by statistic
group number.  The trouble is, that we don't know which locations and
logins half the numbers correspond to!

We have vast numbers of renewals and no other activity recorded under
stat groups 22 and 23.  I could understand if one of them were the
WebPAC, but what would the other one be?  And lots of holds are placed
via the WebPAC so why no record of these?

I'm not sure I can trust any of these numbers at present!

-- 
Matthew Phillips
Electronic Systems Librarian, Durham University
Durham University Library, Stockton Road, Durham, DH1 3LY
+44 (0)191 334 2941



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