[IUG] client freezing issues

["Pederzolli, Elvio (SLSA)" <Pederzolli dot Elvio at slsa dot sa dot gov dot au>]

Hi folks

We recently migrated our Millennium to a new hosted server running Red Hat Linux  Enterprise 5  and also upgraded to the latest release  2009b
The latest Millennium client for windows was also installed on staff PCs

Since then we have seen random, periodic but persistent freezing of the Millennium client -  typically the user will get an error message saying that the server is not responding and that the connection will have to be re set

Error messages in the irunner.exe window refer to the client getting no response from the server and a failure to re establish a permanent connection and then the client initiating a shutdown

This is happening even if the millennium client is being actively used - ie it is not caused by inactivity time out

Has anyone else seen this problem and more importantly was there a solution?

Thanks

Regards elvio

Elvio Pederzolli
Applications strategy officer
State Library of South Australia
North Terrace, Adelaide

t.     +61 8 8207 7330
f.     +61 8 8207 7351
e.    pederzolli dot elvio at slsa dot sa dot gov dot au<mailto:pederzolli dot elvio at slsa dot sa dot gov dot au>
w.   www.slsa.sa.gov.au<http://www.slsa.sa.gov.au/>   www.samemory.sa.gov.au<http://www.samemory.sa.gov.au/>

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