Re: [IUG] Firefox 3.6.11 not allowing My Millennium login

[Jennifer Faist <jennifer dot faist at artcenter dot edu>]

Hi Dan,

We have seen something similar.  After upgrading their version of Firefox,
some users were unable to login to My Millennium.  After hitting the submit
button the input boxes on the screen would clear and nothing would happen.
We found that after clearing cookies, logging in would function again.

Jennifer Faist
Library Systems and Digital Collections Administrator
James Lemont Fogg Memorial Library
Art Center College of Design
1700 Lida Street
Pasadena, CA   91103
626-296-2236
jennifer dot faist at artcenter dot edu


> From: Dan McMahon <dmcmahon at marinet dot info>
> Reply-To: IUG Listserv <innopac at innovativeusers dot org>
> Date: Thu, 21 Oct 2010 14:31:06 -0700
> To: IUG Listserv <innopac at innovativeusers dot org>
> Subject: [IUG] Firefox 3.6.11 not allowing My Millennium login
> 
> Starting this morning, we've been  getting reports from staff that both they
> and the public can't log into our My Millennium (My MARINet) using the latest
> version of Firefox, v. 3.6.11.  IE and Safari do work, and older Firefox
> versions right up to 3.6.10 also work just fine.  Our webpac
> (http://marinet.lib.ca.us) is from an older example set, but we have the 2009b
> example set on our staging port, and that doesn't work in FF 3.6.11 either.
> 
> The specific behavior is that the submit button just clears the form.  It
> doesn't give the warning about invalid information, which I get if I type in
> anything other than good logon info.  The URL displayed is suggesting that I
> have logged in (https://marinet.lib.ca.us/patroninfo~S3/#######/top) but the
> /patroninfo (pverify_web.html) screen just stays up.  The III Help Desk had me
> turn off SSL for a moment, and we did the usual restarts, none of which fixed
> it, and they can't replicate themselves using 3.6.11.
> 
> My current wild guess is that the changes made in how FF 3.6.11 handles either
> JavaScript or secure pages might be causing this.  I see that the Yahoo
> Toolbar has big issues with this release of Firefox too.  But since it's not
> looking like the server or software is at fault, and I don't control the
> client PCs, I've just posted a warning about this, and gone on to Firefox 4
> beta 6 myself.  (It does work.  There's also a 3.5.14 download available.)
> 
> Is anyone else seeing this today, or has anyone seen anything like it before?
> Any suggestions?  I am going to post it to the Firefox support forum.
> 
> Dan McMahon
> Tech Systems Specialist
> MARINet, Novato, Calif.
> 
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