Re: [IUG] Book Bag not working at one of our branches

["Bartholomay, Beata" <bartholomay at plsinfo dot org>]

John, 

If it helps, it is working fine for me.  Beata

Beata E. Bartholomay
Librarian III
Menlo Park Library
800 Alma Street
Menlo Park  CA 94025
650-330-2507



From: Boggs, John
Sent: Thu 1/22/2009 4:50 PM
To: IUG INNOPAC List
Subject: [IUG] Book Bag not working at one of our branches


We're having an issue at one branch where people cannot view their Book
Bags.  After adding several items, the user will go to "View Book Bag,"
and no items at all show up.

 

I have tested this in our central office, and it works just fine for me.

 

I am using the same version of IE as the library, and changing cookie
settings does not change anything.  I also had the librarian clear the
cache, as that seems to fix many things on WebOPAC, but to no avail.

 

I'm looking for ideas about what to look for.  Clearly there's something
different between them and us, but I'm stumped as to what it would be.

 

John D. Boggs, PLAN Database Manager
Peninsula Library System
2471 Flores Street
San Mateo, CA  94403-2273
(650)571-6799 x3062
boggs at plsinfo dot org <blocked::mailto:boggs at plsinfo dot org> 



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