[IUG] Access to Web Management Reports Solved
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Thank you Alan and the other folks yesterday that pointed out that my live manage.html file should be checked (why isn't this mentioned in the manual, or did I miss it?). I went into Webmaster and saw that this particular file had been uploaded on Friday 12/5, when for a fact I did no uploading/updating to our Live or Staging screens on Friday. So I viewed in the Edit mode and saw that it showed a different IP address than our current. I know for sure I didn't edit that file, put in another address, so need to figure out how that happened. Anyway, I edited with the correct address and now it works fine. Thanks again for helping me. The IUG is terrific!
Alison Pruntel
Electronic Resources Librarian
Fauquier County Public Library
11 Winchester Street
Warrenton, VA 20186
540-349-2770 (voice)
540-349-3278 (fax)
http://library.fauquiercounty.gov
http://fcpleresources.blogspot.com
P Please consider the environment before printing this e-mail
Message: 1
Date: Mon, 8 Dec 2008 15:01:22 -0500
From: "Alan Hagyard" <aehiug at gmail dot com>
Subject: Re: [IUG] Access to Web Management Reports
To: "IUG INNOPAC List" <innopac at innopacusers dot org>
Message-ID:
<a718bea80812081201g5a0b4930i39dcf7ccb786e803 at mail dot gmail dot com>
Content-Type: text/plain; charset=ISO-8859-1
In our system, the "manage" represents the "manage.html" file in webmaster/live manage.html contains this:
<HTML>
<HEAD>
<TITLE>Report on Search Activity</TITLE> <META http-equiv="Refresh" content="0; URL=http:// <ourIPaddress>:4448/managerep/mainview/0//?">
</HEAD>
<BODY>
</BODY>
</HTML>
which basically launches the web management reports.
So you can launch it manually by enter ing the URL
innopac.fauquiercounty.gov:4448/ <http://innopac.fauquiercounty.gov/manage>
managerep/mainview/0//?
assuming that your system uses port 4448 for the purpose as ours does.
I suppose that 4448 could have been shut off with a firewall or the like
On Mon, Dec 8, 2008 at 11:40 AM, Pruntel,Alison < Alison dot Pruntel at fauquiercounty dot gov<mailto:Alison dot Pruntel at fauquiercounty dot gov>> wrote:
> Hi all,
>
> As of this morning we are no longer able to access our web management
> reports ). I just get the IE cannot display the web page error.
> Nothing has changed (as far as I know...we are a turnkey site) and
> innopac.fauquiercounty.gov appears to be working fine. I put in a call
> with III but have not heard back. As I've never encountered this
> before, anything obvious I should try?
>
> Thanks much,
>
> Alison
>
> Alison Pruntel
> Electronic Resources Librarian
> Fauquier County Public Library
> 11 Winchester Street
> Warrenton, VA 20186
> 540.349.2770
> http://library.fauquiercounty.gov
> http://fcpleresources.blogspot.com/
>
>
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