Re: [IUG] WAM problem with Gale

[Leo Papa <papal at cantonpl dot org>]

Ron

We've had a problem with Gale's Demographics Now database for several months, which we think related to our WAM system.  The database renders correctly IE7 but, in IE6 and Firefox we only get a partial dump of some code for the page. [If anyone else has resolved such a problem with Demographics Now I would appreciate a nudge.]

All of our other Gale databases, including PowerSerach, are functioning properly. Here are existing settings in our forwarding table:


01 > Token                  gale
02 > IP Address/Host Name   *.galegroup.com
03 > Port                   80
04 > Service Level          0
05 > Verify                 1
06 > Valid Patron Types     0,1,2,5,6,8,9
07 > Valid Patron Home Libs
08 > Database Identifier
09 > Database Name          Gale Databases


01 > Token                  galegrou
02 > IP Address/Host Name   *.galenet.com
03 > Port                   80
04 > Service Level          0
05 > Verify                 1
06 > Valid Patron Types     0,1,2,5,6,8,9
07 > Valid Patron Home Libs
08 > Database Identifier
09 > Database Name          Galenet
10 > Logging Type           Y


01 > Token                  infotrac
02 > IP Address/Host Name   *.infotrac.galegroup.com
03 > Port                   80
04 > Service Level          0
05 > Verify                 1
06 > Valid Patron Types     0-2,5,6,8,9
07 > Valid Patron Home Libs
08 > Database Identifier
09 > Database Name          Infotrac Databases
10 > Logging Type           Y


-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Ron Reynolds
Sent: Wednesday, August 27, 2008 10:40 AM
To: innopac at innopacusers dot org
Subject: [IUG] WAM problem with Gale

We recently started having problems with our Galegroup database through WAM.  We are getting a 'page cannot be displayed' result.
It looks like all our ducks are in row yet the problem persists.

I searched the archives and saw others had similar problems but I didn't see any solutions.
If anyone has any information or solutions about any Gale and WAM problems, I'd appreciate it.

Ron Reynolds
Thomas M. Cooley Law School
reynolro at cooley dot edu
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