Re: [IUG] Telephone Renewal Error

["Robert F. Rapp" <rfrapp at mf dot lib dot wi dot us>]

Steve Heser wrote:
> Hello listers,
>
> Has anyone experienced problems with Telephone Renewal (TRS) and a
> persistent 'mfc42.dll' application error?  We are running TRS on Windows
> XP and by the advice of III we reinstalled the software (3 times).
> However, I keep getting this error.  Thanks in advance for any help!
>
> Steve Heser
> Library Systems Administrator
> Milwaukee County Federated Library System
> 414.286.5934
> steve dot heser at mcfls dot org
>  
>  
I have not seen this error in TNS (we do not have that product), but 
have seen this happen with other apps in general.  Often, it is an 
installer for a program that overwrites the correct version with an 
older incorrect version for your OS.  You might wish to look at the 
version, see if it differs on another machine with the same OS and SP, 
and if it differs, replacing it with that version.  That *might* solved 
the problem.

Rob


--
Dort, wo man Bücher verbrennt, 
verbrennt man am Ende auch Menschen.
-Heinrich Heine

Robert F. Rapp
Information Technology Librarian
Menomonee Falls Public Library
rfrapp at mf dot lib dot wi dot us