Re: [IUG] Lots of locked patron records
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- Date: Wed, 16 Jul 2008 16:12:33 -0700
- From: "GOODYEAR John" <johng at multcolib dot org>
- Subject: Re: [IUG] Lots of locked patron records
We get them sporadically. There's an overnight job you can have set to
run that will free locked records. Ask the friendly folks on the help
desk. That doesn't help the immediate problem but it gets around to
most of them. I still find a few now and then left over in the morning.
I don't know what causes it.
Multnomah County Library
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Boggs, John
Sent: Wednesday, July 16, 2008 2:12 PM
To: IUG INNOPAC List
Subject: [IUG] Lots of locked patron records
We have an ongoing issue of patron records being locked up when patrons
try to place a hold on the Web OPAC. At least 3 times a day, and
sometimes many more, we need to free up patron records that have been
locked, and get the following message in Free Records in Use:
The record is in use by the system. pxxxxxxx was busied
by initial "" using login ""
on date 07 16 at 09:43:54 using "patroninfo -c75 -tREQUEST
07-16-08 09:43AM: Mad men. Season one [videorecording]
/ Lions Gate Television Inc.; create .pxxxxxxx ".
This doesn't happen with any particular type of record, so far as I can
tell - anything and everything can cause the error. Has anybody else
had this as a frequent issue? Have you been able to resolve it?
John D. Boggs, PLAN Database Manager
Peninsula Library System
2471 Flores Street
San Mateo, CA 94403-2273
boggs at plsinfo dot org <blocked::mailto:boggs at plsinfo dot org>
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