[IUG] Lots of locked patron records
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- Date: Wed, 16 Jul 2008 14:12:18 -0700
- From: "Boggs, John" <boggs at plsinfo dot org>
- Subject: [IUG] Lots of locked patron records
We have an ongoing issue of patron records being locked up when patrons
try to place a hold on the Web OPAC. At least 3 times a day, and
sometimes many more, we need to free up patron records that have been
locked, and get the following message in Free Records in Use:
The record is in use by the system. pxxxxxxx was busied
by initial "" using login ""
on date 07 16 at 09:43:54 using "patroninfo -c75 -tREQUEST
07-16-08 09:43AM: Mad men. Season one [videorecording]
/ Lions Gate Television Inc.; create .pxxxxxxx ".
This doesn't happen with any particular type of record, so far as I can
tell - anything and everything can cause the error. Has anybody else
had this as a frequent issue? Have you been able to resolve it?
John D. Boggs, PLAN Database Manager
Peninsula Library System
2471 Flores Street
San Mateo, CA 94403-2273
boggs at plsinfo dot org <blocked::mailto:boggs at plsinfo dot org>
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