Re: [IUG] Looking for information on Patron Self-Registration product

["Sloan, Susan" <SSloan at ci dot boca-raton dot fl dot us>]

I'm very interested in this information also, especially for locations
where there are strict residency requirements. We are a city library,
and patrons are still sometimes somewhat confused when we tell them that
while they may have a Boca Raton mailing address, they don't necessarily
live in the city limits, and therefore are not entitled to a free
library card.

Thank you.

Susan Sloan
Technology Librarian
Boca Raton Public Library
1501 NW Spanish River Blvd.
Boca Raton, Florida 33431

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Beecroft,Veronica
Sent: Thursday, July 10, 2008 2:02 PM
To: innopac at innopacusers dot org
Subject: [IUG] Looking for information on Patron Self-Registration
product

I'm interested in hearing about the experiences of libraries who are
using the Patron Self-Registration product. We currently use paper
library card applications but we're thinking about moving to online
registration. We are envisioning patrons filling out and submitting
their information online and then visiting the library to present
identification. Circulation staff would simply verify the information
(rather than having to enter it) and issue a card. We are hoping this
would save staff time and eliminate keeping paper applications on file. 

How has it worked out for you? Any particular problems? Was it difficult
to implement? How have your patrons reacted? Do you capture patrons'
signatures digitally or do you not worry about signatures? 

Thank you for any information the collective wisdom can provide. 

Veronica
.............................................................
Veronica Beecroft
Associate Director for Collections/Circulation
Capital Area District Library
401 S. Capitol Avenue
Lansing, MI  48901
517-367-0810
beecroftv at cadl dot org



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