Re: [IUG] ILL Problem
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III has to manually remove the corrupted virtual data in the patron record.
Keith Palmateer
Interlibrary Loan Specialist
Portland Community College
12000 SW 49th Avenue
Portland, OR 97219
503-977-4420
503-977-4103 fax
-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of said shafik
Sent: Tuesday, June 17, 2008 10:57 AM
To: IUG INNOPAC List
Subject: Re: [IUG] ILL Problem
Hi Steve,
We still on release 2006 and having same problem.
Patrons receive overdue notices of virtual ILL records dates years back.WE
DO NOT USE MILLENNIUM ILL AT ALL FOR YEARS. When looking into recordsstored
within ILL module, we find nothing.
We hae asked Help Desk (call number c1066551)
Where records of these notices are stored?
Can these records be deleted from our system sopatrons do not receive such
notices again?
We opened that call back in May 8th and waiting for an answer.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Said Shafik Library Systems Manager Drexel University Libraries
Philadelphia, PA 19104-2875 Phone: 215.895.1832 Fax: 215.895.2070
http://library.drexel.edu
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> From: SIRVING at mohave dot edu> To: innopac at innopacusers dot org> Date: Tue, 17 Jun
2008 10:51:31 -0700> Subject: [IUG] ILL Problem> > I have an ILL record that
was returned a long time ago but it is still showing up on the patrons
record. When we type in the barcode to check it in, Millennium checks the
item in but then when you go back to the patrons record it is still checked
out. I've tried editing the record in cataloging but the changes are not
saved (no message why such as the record is in use or the like, just the
message "the record could not be updated") and with that I am stuck on what
to do next.> > We are on release 2007 1.0> > Any suggestions?> > Thank you,>
> Steve> > Steve Irving, MLIS> Systems/Campus Librarian> Mohave Community
College> 1971 Jagerson Avenue> Kingman, AZ 86409> > Tel: 928.692.3008> Fax:
928.757.0871> Toll Free: 1.866.664.2832 X1208>
sirving at mohave dot edu<mailto:sirving at mohave dot edu>>
www.mohave.edu/library<http://www.mohave.edu/library>> > "We map futures!
and fulfill dreams."> > "A library book...is not, then, an article of mere
consumption but fairly of capital, and often in the case of professional
men, setting out in life, is their only capital."> - Thomas Jefferson
(1743-1826)> P Think before you print! Please consider the environment
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