Re: [IUG] Reserves problem

[Nancy Slanger <nslanger at alliant dot edu>]

Course Reserve staff at one of our libraries just reported this problem earlier today.  When taken off reserve the item location code doesn't always revert to its previous value.  So far we have no idea what's causing it, and before your query we had assumed it was something we were doing wrong.  Now, not so much.

Nancy Slanger
Library Systems Manager
Alliant International University.

-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Kathryn Frederick
Sent: Wednesday, June 11, 2008 12:29 PM
To: INNOPAC at innopacusers dot org
Subject: [IUG] Reserves problem

Hi,

We are experiencing an intermittent problem when taking items from our
collection off of course reserve lists. Our policy is to change the
location of reserve items and set the course name to display as call
number. In most cases, the item automatically reverts to its LC call
number and usual location once taken off of a reserve list (as we would
expect it to). However, in some cases the call number and/or location do
not change back once the item is taken off of reserve. Has anyone seen
this behavior or have an idea of what might cause it?

Thanks so much!
Kathryn



Kathryn Frederick

Access & Electronic Services Librarian

Gannett-Tripp Library, Elmira College

One Park Place

Elmira, NY 14901

P. (607) 735-1867 F. (607) 735-1158





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