Re: [IUG] Millennium Failing to Connect

[Leigh Duncan <leigh dot duncan at wright dot edu>]

Hi Joan,

We experienced the same problem with one of our remote locations.  As it 
turns out, they'd made a change on their firewall.  I sent their 
firewall administrators a copy of the Firewall FAQ on CSDirect--this 
outlines some specific settings that should/shouldn't be used.  They 
were able to quickly fix the problem.

Hope this helps--
Leigh

~~~~~~~~~~~~~~~~~~~
Leigh Duncan
Systems Librarian
Wright State University
Dayton, Ohio 45435
(937) 775-2570


Joan Kranich wrote:
> Hello,
>
>  
>
> We have a unique problem at one of our libraries.  One day last week,
> staff were in Millennium Circulation Notices mode and Millennium
> crashed.  They could not log back in.  Staff went to a second computer,
> entered notices, and the same result.  When they attempt to log into
> Millennium, the java box displays but nothing happens.  Within a day,
> all computers encountered the same problem.  None of their computers can
> run Millennium.  We have reinstalled Millennium but this has not fixed
> it.  We visited the library and found that our laptop encountered the
> same problem and could not run Millennium.  The library can use the
> character based telnet system without a problem.
>
>  
>
> Has anyone experienced a similar problem?
>
>  
>
> Thanks.
>
> Joan
>
>  
>
> Joan Kranich
>
> C/W MARS Member Services Supervisor
>
> 508-755-3323, ext. 21
>
> jkranich at cwmars dot org
>
>  
>
>
>
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