Re: [IUG] SIP2 checkout vs. Materials booking in Release 2007.Fixed?

["PREATER A." <andrew dot preater at durham dot ac dot uk>]

innopac-bounces at innopacusers dot org wrote:
> We can confirm that the problem where any future bookings on an item
> outwith our normal Short Loan period of 4hrs was preventing a user
> being able to check-out that item on our Self-Issue machines is now
> resolved.
> 
> However, we were disappointed to discover that the Self-Issue system
> will not calculate and allow a shortened loan period, even if there
> are several hours left before the start of a booking period for
> another patron , unless that patron places a booking.

Hi Sheila,

Thanks for your reply.  It's very useful to know for sure what happens
in practise with R2007, this will certainly help inform our descisions
on materials bookings and self-issue for short loan items.

> made a booking for that shortened period or not.  If Patron B were to
> take the item in question to a Service Desk PC the staff member there
> would be alerted to the booking made by Patron A and have the choice
> of:
> 
> "OVERRIDE  or DO NOT OVERRIDE". If they choose OVERRIDE the system
> calculates and displays the appropriate due date/time(i.e. ending 10
> mins before the start of the booking for Patron A).  It would seem
> that the Self-Issue programme defaults to choosing DO NOT OVERRIDE.

I am disappointed that Innopac can't account for a future booking and
just shorten the loan period of another patron appropriately.  Give us
an option to set overriding by default when issuing over SIP2 and it
would work perfectly.  We have a four-hour 'short loan' period too and
it is not at all user-focussed to deny checkout of items because there's
a booking three hours, forty-five minutes away.  *grumble*

Thanks again,

Andrew


-- 
Andrew Preater
Web Applications Manager
Durham University Library
Tel: 0191 334 2941