[IUG] That pesky port 2000 & Cisco firewalls issue

["Steidinger, Shawn E." <SSTEIDINGER at PARTNERS dot ORG>]

Hello all,
I'm faced with an interesting problem.  We are a hospital library, so our
institutional information security measures are very, very restrictive (HIPAA
and all that...). Our server is behind a Cisco firewall, so when we try to
access it using the Millennium clients from outside the firewall, say, from
home, the connection is refused.  When we tried accessing the server via VPN
from home, we ran into the same refusal.  As it turns out, there is a note in
the CSDirect FAQ "Access through Local Firewalls" that mentions a problem
between Cisco firewalls' use of port 2000 and Millennium clients.  We asked our
institutional IS dept to apply the fix described in the FAQ, but they are
refusing. (I won't repeat their reasons here, but they are sound - something to
do with VoIP.)   

Has anyone else run into this issue of not being to apply the "SCCP/skinny no
fixup" solution?  Did you come up with a workaround? Are there any other
measures we could take to enable access to the server via Millennium clients
without affecting the other 14,000 employees in our entire institutional
network?

Oh, and then there's this impending move to a VDMZ, thus forcing a change in our
server's IP address that I have to worry about, but I'll save that for another
"woe's me"-type post...

Thanks for any advice you might offer,
--SHAWN

********************************************************
Shawn Steidinger, Systems Librarian
Treadwell Library
Massachusetts General Hospital
55 Fruit Street/Bartlett Hall Extension
Boston, MA 02114

(617) 724-2781
ssteidinger at partners dot org
http://massgeneral.org/library


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