Re: [IUG] fts mail

["Brown, Alan" <A dot Brown at bury dot gov dot uk>]

Spychala, Donna <mailto:donna dot spychala at toledolibrary dot org> wrote:

> 
> We create a list of order records in create list, and then we want to
> e-mail that list to a vendor. We use the 'list' feature in create
> list to e-mail it to ourselves first to do a check before we send it
> on to the vendor, via e-mail. Our problem is this, sometimes, the
> e-mail never comes from millennium to our Outlook e-mail. Sometimes
> it shows up 6 hours later.

Donna, 

Who provides your Outlook email service? Ours is provided by our
corporate IT dept - who recently introduced mail filtering for us. This
meant that lists of books with inappropriate titles got held back in the
filter (for us anything with murder in it would get held back - which
counts for a large % of what we buy). We frequently have to chase our IT
dept for titles lists that we know we should have received, but we
cannot get around this problem. I wonder if you are in a similar
situation?

regards

-- 
Alan Brown
Library Systems Liaison Officer
Resource Services
Bury Libraries
Textile Hall
Manchester Rd
Bury
BL9 0DG
Tel 0161 253 5877
Fax 0161 253 6003
http://www.bury.gov.uk/libraries
http://library.bury.gov.uk
 
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