[IUG] Star TSP700II series receipt printers not printing logo

["Sloan, Susan" <SSloan at ci dot boca-raton dot fl dot us>]

We just bought a new batch of TSP700s (now TSP700II), and they seem to configure differently from our first batch, purchased over a year ago.
 
Regarding the exchange, below, when we switch to graphics, we do get our logo at the top, but the text does not print correctly on the receipt (all is well in Windows). It will autocut...after about three feet of paper has fed! Another other ideas?
 
Thanks,
Susan Sloan
Boca Raton Public Library
 
On Thu, 20 Dec 2007, Blake Nicholoff wrote:

> I should have been a bit more specific. In the printer's settings and
> preferences (not in Millenium!) you can define logos, which are really
> headers and footers. With the Star TSP 700II these "logos" print fine
> from windows and other programs, but not when we print from Millenium.
> The Star TSP 700s do print the "logos" from Millenium though. Just
> wondering if anyone else had run into this and had a solution.

Well that's different then!

Where your Millennium client is configured to print receipts, is it set 
for "graphics" or "text"? If text, try switching it to graphics.

Regards,
....Bob Rasmussen, President, Rasmussen Software, Inc.


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