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Minuteman Library Network made the change from Item-level paging (Regional Holds) to Priority paging (Title-level paging) in March of 2006, and we haven't looked back.

It is more efficient since the first available copy can fill a request, not the particular item that the item-level paging chose. We find far fewer "stuck" requests.

I have posted to the IUG Clearinghouse much of the material we used to promote Priority Paging to library staff and to train staff to understand and use it. Other than how to deal with the Hold Cancellation Notices that result when paging has been unsuccessful (and you can choose to leave these requests at the Bib level as an option if you wish), there has not been much adjustment for staff.


Go the IUG Clearinghouse and search : Priority paging.

Oh yes, now you have to run 2 paging lists: a Title Paging list for the bulk of the Copy Returned Soonest requests, and an Item Paging List for the multivolume works, which still need to be paged at the item level.

Our consortium consists of 41 libraries. Quite a few of these libraries have one or more branches. We have configured the Priority paging table so that requests are paged first at any branches related to the hold pickup location , and only then are paged at unrelated locations (By default, a request is always paged first at the pickup location if possible)

Feel free to ask more, and good luck with your transition.

------------------------------------
Susan F. Saul
Head, User Services
Minuteman Library Network
(508) 655-8008 x226
ssaul at minlib dot net
----- Original Message ----- From: "Joan Kranich" <jkranich at cwmars dot org>
To: "IUG INNOPAC List" <innopac at innopacusers dot org>
Sent: Tuesday, January 08, 2008 2:49 PM
Subject: Re: [IUG] Title-Level Paging


Hello,

I am also interested in experiences with moving from item level paging
to title level paging. Please respond to the list.

Joan

Joan Kranich
C/W MARS Member Services Supervisor
508-755-3323, ext. 21
jkranich at cwmars dot org
-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Krimm, Debi
Sent: Tuesday, January 08, 2008 2:29 PM
To: IUG INNOPAC List
Subject: [IUG] Title-Level Paging

Soon we will be moving from item level paging to title-priority paging.
Any words of wisdom that you'd like to share, caution us about? Also,
for those of you that have multiple branches did you choose to setup the
Paging Priority table or let the system hold the paging randomly?


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