Re: [IUG] Article from New York Times on Overdue Fines andCreditRatings
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- Date: Mon, 07 Jan 2008 14:56:11 -0500
- From: Karen Perone <peroneka at oplin dot org>
- Subject: Re: [IUG] Article from New York Times on Overdue Fines andCreditRatings
We went about "turning off" courtesy notices a little differently (as we
do with so many things). When we were first testing this out, I had
several staff members complain about getting the notices. What I had
them do was change their preferred notice type to "print" in their
This works for us now, but we don't email any notices other than
courtesy so far.
Seeman, Corey wrote:
At the risk of making a world of work for someone else...there might be a way to do this.
Conceptually, you could setup two sets of patrons. One set would accept courtesy notices and one set would not. You would have two groups that would essentially be mirrors:
1 - Adult Patron-Courtesy
101 - Adult Patron-No Courtesy
2 - Youth Patron-Courtesy
102 - Youth Patron-No Courtesy
3 - Staff Patron-Courtesy
103 - Staff Patron-No Courtesy
Then, you could go to the loan rules and duplicate all them as well. You would have to update the loan determiner table as well.
But if someone has a 1xx patron type - they would go to the loan rules that do not send courtesy notices. If someone has a 1/2/3 patron type (from the example above), then they would get a courtesy notice.
When someone opts into the courtesy notices, they would have their record edited to move from a No Courtesy PTYPE to a Courtesy PTYPE. This would not change existing circulation transactions, but if you check the loan rule at the point of renewal, it could. Since the loan rule determines if a courtesy notice is sent or not, this could be a way to have the patrons decide if they want to receive them.
Given the ability to easily copy loan rules and entries in the rule determiner table, this might not be so horrible. Like so many things in the Innovative system - there is a fair amount of setup work, but then it is pretty much on cruise control.
I am sure that there might be something that I am overlooking - it has been a while - but the circulation parameters have a great deal of flexibility and this might work.
It might be worth testing among the staff - which could be more controlled and not freak out the patrons.
Food for thought at the very least.
Best -- Corey
Kresge Business Administration Library
Ross School of Business
The University of Michigan
cseeman at umich dot edu
(734) 717-9734 (cell)
(734) 764-3839 (fax)
Kresge Library Home Page: http://www.bus.umich.edu/kresgelibrary/ <http://www.bus.umich.edu/kresgelibrary/>
My home page: http://www-personal.umich.edu/~cseeman/index.html <http://www-personal.umich.edu/~cseeman/index.html>
From: innopac-bounces at innopacusers dot org on behalf of McGranahan, Jamen (Library)
Sent: Thu 12/27/2007 9:41 AM
To: IUG INNOPAC List
Subject: Re: [IUG] Article from New York Times on Overdue Fines andCreditRatings
Thanks for sharing this, Corey! We would like to enable courtesy
notices, but we want to allow patrons to opt-in for this service and as
far as I know, that is not an option - it's either all on or all off.
It would be an interesting study, though.
Library Automation Specialist
Nashville Public Library
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Seeman, Corey
Sent: Thursday, December 27, 2007 8:06 AM
To: IUG INNOPAC List
Cc: Seeman, Corey
Subject: [IUG] Article from New York Times on Overdue Fines and
This is an interesting article that ran in the New York Time yesterday
New York Region
Late Library Books Can Take Toll on Credit Scores By ANNE BARNARD and JO
Published: December 26, 2007
The Queens Library system often flexes its muscles in collecting overdue
books and late fees.
Much of the article revolves around Unique Management - a collection
agency that partners with many Innovative customers. Just some nice
food for thought.
The funny thing is that now that more and more libraries offer courtesy
notices, I wonder if the amounts collected will go down. That would be
interesting for libraries that have these notices implemented to see if
it has had an impact on dues collected.
Best for the holidays.