Re: [IUG] Question on implementation times

[Janet Fine <janetrfine at hotmail dot com>]

12.19.07
 
Hi Lee,
 
Over the years, Innovative has been very accommodating in regard to time differences.  Whenever possible, they load software or make changes to tables after we close at 9pm est and it is greatly appreciated.  On rare occassions (depending upon the work being done) we have had to abide by their schedule of 9am to 5pm pst--but those instances were very few.  Innovative makes every effort to accommodate our needs--especially since we do not close for extended times (like most public libraries), usually just the specific holiday, then we are back opened for business the day after the holiday.
 
Regards,
 
Janet Fine Department Head, Circulation Services Great Neck Library 159 Bayview Avenue Great Neck, NY 11023 (516) 466-8055 ext. 205> Date: Wed, 19 Dec 2007 08:05:50 -0700> From: hemphilll at u dot library dot arizona dot edu> To: innopac at innopacusers dot org> Subject: [IUG] Question on implementation times> > Hi all,> > > > I was wondering - particularly for east coast sites - what does> Innovative set up for you in terms of start time when you have> implementation that requires downtime? Does innovative start> implementations at 8am EST, for example?> > > > I'm just curious.> > > > Lee> > _____________________________________> > ~Lee Hemphill> > Applications Systems Analyst Senior> > University of Arizona Main Library> > Tucson, AZ> > email: hemphilll at u dot library dot arizona dot edu> > phone: (520) 419-7402> > "Merry Xmas and Happy New Year!"> > > > > > --- StripMime Report -- processed MIME parts ---> multipart/alternative> text/plain (text body -- kept)> text/html> ---> --> This message was distributed through the Innovative Users Group INNOPAC list> Public replies: INNOPAC at innopacusers dot org> Update your subscription options: http://innopacusers.org/mailman/listinfo/innopac

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