Re: [IUG] Acquisitions Problem w/ Invoice Processing

["Catherine A. Foreman" <cforeman at brocku dot ca>]

This was our experience as well - close right out and start up again.

Cathy Foreman
Collections Supervisor, James A. Gibson Library
Brock University, St. Catharines, ON L2S 3A1
E-mail: cforeman at brocku dot ca
Telephone: 905-688-5550 ext.3265
http://www.brocku.ca/library

-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Teresa Saunders
Sent: Wednesday, December 19, 2007 2:58 PM
To: IUG INNOPAC List
Subject: Re: [IUG] Acquisitions Problem w/ Invoice Processing

I had something similar happen a few months ago.
Only thing that would clear it would be to completely log out of the
session and close out Millenium Acquisitions and then start it up again.


Teresa C. Saunders
Library Technician
Acquisitions & Cataloging
Ruth A. Haas Library
Western Connecticut State University
181 White Street
Danbury, CT 06810
(203) 837-9106
saunderst at wcsu dot edu



             Kimberly Boldt
             <kimberly dot boldt at s
             nc.edu>                                                    To
             Sent by:                  innopac at innopacusers dot org
             innopac-bounces at i                                          cc
             nnopacusers.org
                                                                   Subject
                                       [IUG] Acquisitions Problem w/
             12/19/2007 11:36          Invoice Processing
             AM


             Please respond to
             IUG INNOPAC List
             <innopac at innopacu
                 sers.org>






Hello All,
We've encountered a problem when trying to process invoices in Mil.
Acquisitions that we've not seen before. HELP!

When entering an invoice with a number of line items, the system suddenly
froze, the invoice disappeared and a message of suspended appeared. I've
selected the session but when I try to resume, a message comes up stating
that
the record n1001570x is in use by system. I've tried to free the order
records
used in the session to no avail.

I haven't found anything of use in the manual or faq's, any ideas?

TIA,

Kimberly Boldt
Systems Librarian
St. Norbert College - Todd Wehr Library
kimberly dot boldt at snc dot edu
100 Grant St., DePere, WI  54115
920.403.3282


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