Re: [IUG] Fine Collection with wrong initials

[said shafik <saidshafik at hotmail dot com>]

Darrell,
 
Your scenario could be correct if all staff are working on Circulation stations. The problem here is those wrong initials are for staff who work in cirulation back offices and shelver supervisor who never comes to work on Circulation stations or do any circulation transactions. To eliminate this possibility, I watched myself who did the fine collections, then next day I review the fine paid file.
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Said Shafik Library Systems Manager Drexel University Libraries Philadelphia, PA 19104-2875 Phone: 215.895.1832 Fax: 215.895.2070 http://www.library.drexel.edu ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

> Date: Fri, 14 Dec 2007 10:32:18 -0600> From: DCook at dcccd dot edu> To: innopac at innopacusers dot org> Subject: Re: [IUG] Fine Collection with wrong initials> > First guess would suggest staff are not signing off when being relieved and the relief staff not signing on. Ergo, my actions (and errors) would be recorded against the staff I relieved. Further, the staff who relieves me would also be racking up actions (errors) against the person I relieved.> > > Darrell Cook> Manager, Library Circulation> El Centro College Library> 801 Main Street> Dallas, Texas 75202> 214.860.2179> dcook at dcccd dot edu> http://www.elcentrocollege.edu/library/> http://www.dacworld.com/library/> > > >>> said shafik <saidshafik at hotmail dot com> 12/14/2007 9:09 AM >>>> > Has any library circulation staff noticed this behavior as we did: When examine the Fine Paid file, we found many fines collected by initials of staff who did not collect or waive any fines!> We setup our Circulation stations logins as to be associated with circ initial and give that initial collect fines function 95. For some strange reason, other initials appear on the fine paid file as the one who collected the fine!> > > Thanks for any explaination.> > HAPPY HOLIDAYS > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Said Shafik Library Systems Manager Drexel University Libraries Philadelphia, PA 19104-2875 Phone: 215.895.1832 Fax: 215.895.2070 http://www.library.drexel.edu ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~> _________________________________________________________________> Don't get caught with egg on your face. Play Chicktionary!> http://club.live.com/chicktionary.aspx?icid=chick_wlhmtextlink1_dec > > --- StripMime Report -- processed MIME parts ---> multipart/alternative> text/plain (text body -- kept)> text/html> ---> --> This message was distributed through the Innovative Users Group INNOPAC list> Public replies: INNOPAC at innopacusers dot org > Update your subscription options: http://innopacusers.org/mailman/listinfo/innopac> > > --> This message was distributed through the Innovative Users Group INNOPAC list> Public replies: INNOPAC at innopacusers dot org> Update your subscription options: http://innopacusers.org/mailman/listinfo/innopac
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