Re: [IUG] Lost settings in Login Manager


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Minuteman Library Network has been on Millennium for about 3 1/2 years. Every few months we get an isolated report of a setting lost in Login Manager. The most common change is one where the patron's Email address changes color from deep blue to light green (very hard to read). When we look in Login Manager, all the settings look correct, but the evidence is otherwise. Changing the setting and then changing it back usually fixes things.

We also occasionally hear about a case where the font has changed spontaneously.

In some ways, I am glad to hear that we are not the only ones.

This has gone on with each release since we went live - but we only receive a complaint every few months.

------------------------------------
Susan F. Saul
Head, User Services
Minuteman Library Network
(508) 655-8008 x226
ssaul at minlib dot net
----- Original Message ----- From: "Nancy Helmick" <helmick dot 1 at osu dot edu>
To: <innopac at innopacusers dot org>
Sent: Tuesday, January 09, 2007 10:02 AM
Subject: [IUG] Lost settings in Login Manager


Friends,

Is anyone else experiencing some intermittent random changing of settings in Millennium? It seems to happen sporadically and doesn't apply to every setting, just some of them in the file for some of the logins.

For example, three MilCirc logins (and we have many more than three) have lost the INN-Reach icon twice this week and I have had to restore it in the Login Manager. The Merge Patron records button has suddenly been checked to allow that icon to appear, although we did not do that intentionally since we do not use the Merge Patrons feature. This behavior is not exclusive to MilCirc; we've seen it in other modules as well.

We have been on 2006 1.1 since Sept 2006.

Thanks,
--Nancy


Nancy L Helmick
Library Catalog System Manager
The Ohio State University Libraries
5856 Ackerman Library
600 Ackerman Road
Columbus OH 43202

helmick dot 1 at osu dot edu
614-688-3512
614-292-7859 (fax)
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