RE: [IUG] Syndetics problems in WebOPAC?

["West, Barbara - HPL" <Barbara dot West at cityofhouston dot net>]

Have we all reported it?  (That's actually a rhetorical question -- I was
thinking about nudging Syndetics for a progress report.)


-----Original Message-----
From: Rayner, June [mailto:raynerj at einetwork dot net] 
Sent: Tuesday, January 02, 2007 4:49 PM
To: IUG INNOPAC List
Subject: RE: [IUG] Syndetics problems in WebOPAC?


Yes, we are also seeing this issue today with Syndetics.   We are
getting a "Server too busy" error when we click on a link. 

June Rayner
raynerj at einetwork dot net
eiNetwork
Pittsburgh, PA


-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of West, Barbara - HPL
Sent: Tuesday, January 02, 2007 5:29 PM
To: innopac at innopacusers dot org
Subject: [IUG] Syndetics problems in WebOPAC?

Just a quick question -- I have contacted Syndetics, but no response yet
from them.

Last week Syndetics had an issue that interfered with display of cover
images in the WebOPAC.  They fixed that almost before we realized it was
happening.

Today I'm getting reports (and have confirmed behavior) of not only missing
cover images, but links in the "More Info..." set returning error messages.
This is happening not only through a WebBridge link, but is also from the
main Syndetics links in the bib record.  Has anybody else seen this
happening today?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Barbara F. West, Assistant Database Administrator
Houston Area Automated Library Network (HALAN)
500 McKinney Ave. Suite 300
Houston, TX 77002-5000

Phone:   832-393-1410
Fax:     832-393-1427
E-Mail:  Barbara dot West at cityofhouston dot net
 



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