RE: [IUG] Syndetics problems in WebOPAC?

["West, Barbara - HPL" <Barbara dot West at cityofhouston dot net>]

Thanks, Elizabeth.  I'm going to assume then that the three of us (HALAN,
Noblenet, and Arapahoe) have all reported it to Syndetics and that they are
working on a fix.

I did the same thing you did -- nothing on their website yet.

-----Original Message-----
From: Elizabeth Thomsen [mailto:et at noblenet dot org] 
Sent: Tuesday, January 02, 2007 4:48 PM
To: IUG INNOPAC List
Subject: Re: [IUG] Syndetics problems in WebOPAC?


Yes, today I was on the Syndetics website looking for some information and
clicked on some sample records, and got an error that seemed to be related
to server load.  Later I noticed some intermittent delays on Syndetics cover
images in our catalog.

 On Tue, 2 Jan 2007, West, Barbara - HPL wrote:

> Just a quick question -- I have contacted Syndetics, but no response 
> yet from them.
> 
> Last week Syndetics had an issue that interfered with display of cover 
> images in the WebOPAC.  They fixed that almost before we realized it 
> was happening.
> 
> Today I'm getting reports (and have confirmed behavior) of not only 
> missing cover images, but links in the "More Info..." set returning 
> error messages. This is happening not only through a WebBridge link, 
> but is also from the main Syndetics links in the bib record.  Has 
> anybody else seen this happening today?
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Barbara F. West, Assistant Database Administrator
> Houston Area Automated Library Network (HALAN)
> 500 McKinney Ave. Suite 300
> Houston, TX 77002-5000
> 
> Phone:   832-393-1410
> Fax:     832-393-1427
> E-Mail:  Barbara dot West at cityofhouston dot net
>  
> 
> 
> 
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-- 
Elizabeth Thomsen, Member Services Manager
NOBLE: North of Boston Library Exchange
Danvers MA 01923
et at noblenet dot org

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