RE: [IUG] Syndetics problems in WebOPAC?

["West, Barbara - HPL" <Barbara dot West at cityofhouston dot net>]

Thanks, Carol.  I just passed along the same information but my message
hasn't shown up yet on the list.

-----Original Message-----
From: Carol Gyger [mailto:cgyger at fcgov dot com] 
Sent: Tuesday, January 02, 2007 5:29 PM
To: innopac at innopacusers dot org
Subject: Re: [IUG] Syndetics problems in WebOPAC?


The word from Bowker/Syndetics is "We are experiencing an increased work
load on our servers. We are putting together additional web servers to
handle the load. This issue should be resolved by tomorrow afternoon."

Carol

Carol Gyger
Systems Administrator
Fort Collins Public Library
201 Peterson St.
Fort Collins CO  80524
(970)221-6716
cgyger at fcgov dot com

>>> Barbara dot West at cityofhouston dot net 1/2/2007 3:29 PM >>>
Just a quick question -- I have contacted Syndetics, but no response yet
from them.

Last week Syndetics had an issue that interfered with display of cover
images in the WebOPAC.  They fixed that almost before we realized it was
happening.

Today I'm getting reports (and have confirmed behavior) of not only missing
cover images, but links in the "More Info..." set returning error messages.
This is happening not only through a WebBridge link, but is also from the
main Syndetics links in the bib record.  Has anybody else seen this
happening today?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Barbara F. West, Assistant Database Administrator
Houston Area Automated Library Network (HALAN)
500 McKinney Ave. Suite 300
Houston, TX 77002-5000

Phone:   832-393-1410
Fax:     832-393-1427
E-Mail:  Barbara dot West at cityofhouston dot net 
 



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