RE: [IUG] Syndetics problems in WebOPAC?

["West, Barbara - HPL" <Barbara dot West at cityofhouston dot net>]

Thanks!  It must be something happening with their system, then.

-----Original Message-----
From: Angela Donner [mailto:adonner at ald dot lib dot co dot us] 
Sent: Tuesday, January 02, 2007 4:41 PM
To: IUG INNOPAC List
Subject: RE: [IUG] Syndetics problems in WebOPAC?


Yes, we are having the exact issues you describe with Syndetics.

Angela Donner
III System Specialist
Arapahoe Library District
(303) 798-2444 x1062
adonner at ald dot lib dot co dot us

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of West, Barbara - HPL
Sent: Tuesday, January 02, 2007 3:29 PM
To: IUG Listserve (innopac at innopacusers dot org)
Subject: [IUG] Syndetics problems in WebOPAC?

Just a quick question -- I have contacted Syndetics, but no response yet
from them.

Last week Syndetics had an issue that interfered with display of cover
images in the WebOPAC.  They fixed that almost before we realized it was
happening.

Today I'm getting reports (and have confirmed behavior) of not only missing
cover images, but links in the "More Info..." set returning error messages.
This is happening not only through a WebBridge link, but is also from the
main Syndetics links in the bib record.  Has anybody else seen this
happening today?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Barbara F. West, Assistant Database Administrator
Houston Area Automated Library Network (HALAN)
500 McKinney Ave. Suite 300
Houston, TX 77002-5000

Phone:   832-393-1410
Fax:     832-393-1427
E-Mail:  Barbara dot West at cityofhouston dot net
 



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