Re: [IUG] Syndetics problems in WebOPAC?

[Elizabeth Thomsen <et at noblenet dot org>]

Yes, today I was on the Syndetics website looking for some information and
clicked on some sample records, and got an error that seemed to be related
to server load.  Later I noticed some intermittent delays on Syndetics
cover images in our catalog.

 On Tue, 2 Jan 2007, West, Barbara - HPL wrote:

> Just a quick question -- I have contacted Syndetics, but no response yet
> from them.
> 
> Last week Syndetics had an issue that interfered with display of cover
> images in the WebOPAC.  They fixed that almost before we realized it was
> happening.
> 
> Today I'm getting reports (and have confirmed behavior) of not only missing
> cover images, but links in the "More Info..." set returning error messages.
> This is happening not only through a WebBridge link, but is also from the
> main Syndetics links in the bib record.  Has anybody else seen this
> happening today?
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Barbara F. West, Assistant Database Administrator
> Houston Area Automated Library Network (HALAN)
> 500 McKinney Ave. Suite 300
> Houston, TX 77002-5000
> 
> Phone:   832-393-1410
> Fax:     832-393-1427
> E-Mail:  Barbara dot West at cityofhouston dot net
>  
> 
> 
> 
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-- 
Elizabeth Thomsen, Member Services Manager
NOBLE: North of Boston Library Exchange
Danvers MA 01923
et at noblenet dot org