[IUG] Non-reservable Holds Issue

["Barbara Jane Summers" <bsummers at yorklibraries dot org>]

Hello,

 

We are on release 2006, 1.0.

 

We have some item types and a loan rule set up so that they are
"non-holdable" by any patron type.  For example, patrons cannot place
holds on our magazines.  However, when a staff member begins to place a
hold on one of these titles, an error message pops up telling us that
this title is "not reservable" with an Override option.  The staff
member is able to override with no authorization needed, but the paging
option screen does not display.

 

The title does not show up on any paging list, but a bib-level hold is
listed for that title.  The hold displays also on the patron's record.

 

What can we do so that the Override option does not appear for
Non-reservable titles?  Is this a staff education issue?  Is this a
password authorization issue?  Thanks for any help you can give us.

 

     Barbara

 

Barbara J. Summers, Director of Automation

York County Library System

118 Pleasant Acres Road

York, PA  17402

(717)840-7435 x216

bsummers at yorklibraries dot org

 



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