[IUG] A truly "dumb question," but ...

[David dot W dot Brown at kp dot org]

Greetings. 

When I wish to download a report from the INNOPAC Millennium statistics, I 
find myself unable to do so in a way that allows for a decent Excel file. 

Being pretty techno dumb, what I get looks like this: 



Please, any suggestions as to what I am doing wrong and what I can do 
right? ("HELP" has not been much help) 

Thank you. 

David

David W. Brown, MA, MLS
Library Technical Services Coordinator
Kaiser Permanente
Physician Education and Development
1800 Harrison St, 21st floor
Oakland, CA 94612

Telephone: 510-625-2369 or tie-line 8-428-2369
FAX: 510-625-2342 or tie-line 8-428-2342



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"LLC Sheryl VanderWagen" <sheryl at llcoop dot org>
Sent by: innopac-bounces at innopacusers dot org
12/22/2006 10:47 AM
Please respond to IUG INNOPAC List

 
        To:     IUG INNOPAC List <innopac at innopacusers dot org>
        cc: 
        Subject:        Re: [IUG] Transfer of holds


Beth, part of the confusion depends on what type of Paging you have set up 
on 
your system.

If you are using Item Level Paging, the transfer time calculates based on 
the 
time the paging slip is printed by staff.

If you are on Title Level Paging, the transfer time calculates according 
to 
the time the hold is first paged which is usually the time the request is 
placed.

The transfer process in either case is set up as a cron job and will run 
at 
the same time every day on your system and uses the circ option setting 
for 
the time to transfer.  So at 4:00 a.m., for example, it would look at your 

file to find those pages that have been in the file longer than the number 
of 
hours you have set in the circ option and the transfer is conducted at 
that 
time.  Pages that have not been in the file long enough according to your 
set 
time remain in the file until the next day when the process runs again and 

checks to see how old the pages are and transfers again.

FYI- on our system when we were on Item Level Paging, we set that transfer 

time to 12 hours because it based on when the library printed the paging 
slip.  When we changed over to Title Level Paging so we could use the new 
Priority Paging, we extended that transer period to 48 hours because of 
differences in the way to two paging models function.

Feel free to contact me off list if you have any other specific questions.

Sheryl VanderWagen
System Librarian
Lakeland Library Cooperative
616-559-5253 x210
616-559-4329 (Fax)
sheryl at llcoop dot org

---------- Original Message -----------
From: "Beth Lunn" <bethl at pioneerland dot lib dot mn dot us>
To: "III Listserv" <innopac at innopacusers dot org>
Sent: Mon, 18 Dec 2006 10:14:37 -0600
Subject: [IUG] Transfer of holds

> I've been struggling with how long I should set the "number of hours 
> before page can be transferred". Everything I read in the manual 
> said the counting starts at 4:00am. The helpdesk people say it 
> starts from the time the "page" is printed. If that is the case; how 
> do you handle libraries that are closed certain days of the week and 
> what have you found to work the best when setting number of hours?
> 
> Thanks
> 
> Beth
> 
> _______________________
> 
> Beth Lunn
> 
> Pioneerland Library System
> 
> 320-235-6106 x29
> 
> Fax 320-214-0187
> 
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