Re: [IUG] Transfer of holds

["LLC Sheryl VanderWagen" <sheryl at llcoop dot org>]

Beth, part of the confusion depends on what type of Paging you have set up on 
your system.

If you are using Item Level Paging, the transfer time calculates based on the 
time the paging slip is printed by staff.

If you are on Title Level Paging, the transfer time calculates according to 
the time the hold is first paged which is usually the time the request is 
placed.

The transfer process in either case is set up as a cron job and will run at 
the same time every day on your system and uses the circ option setting for 
the time to transfer.  So at 4:00 a.m., for example, it would look at your 
file to find those pages that have been in the file longer than the number of 
hours you have set in the circ option and the transfer is conducted at that 
time.  Pages that have not been in the file long enough according to your set 
time remain in the file until the next day when the process runs again and 
checks to see how old the pages are and transfers again.

FYI- on our system when we were on Item Level Paging, we set that transfer 
time to 12 hours because it based on when the library printed the paging 
slip.  When we changed over to Title Level Paging so we could use the new 
Priority Paging, we extended that transer period to 48 hours because of 
differences in the way to two paging models function.

Feel free to contact me off list if you have any other specific questions.

Sheryl VanderWagen
System Librarian
Lakeland Library Cooperative
616-559-5253 x210
616-559-4329 (Fax)
sheryl at llcoop dot org

---------- Original Message -----------
From: "Beth Lunn" <bethl at pioneerland dot lib dot mn dot us>
To: "III Listserv" <innopac at innopacusers dot org>
Sent: Mon, 18 Dec 2006 10:14:37 -0600
Subject: [IUG] Transfer of holds

> I've been struggling with how long I should set the "number of hours 
> before page can be transferred". Everything I read in the manual 
> said the counting starts at 4:00am. The helpdesk people say it 
> starts from the time the "page" is printed. If that is the case; how 
> do you handle libraries that are closed certain days of the week and 
> what have you found to work the best when setting number of hours?
> 
> Thanks
> 
> Beth
> 
> _______________________
> 
> Beth Lunn
> 
> Pioneerland Library System
> 
> 320-235-6106 x29
> 
> Fax 320-214-0187
> 
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