[IUG] Millennium Circulation mystery

[Karen Johnson <johnsonka at usfca dot edu>]

Greetings,

Has anyone experienced the scenario described below?  Of course it is an 
intermittent problem that cannot be reproduced on demand.  On one occasion, 
the Circ. staff person moved to another station and wound up checking in 
the same item twice.  The item was overdue and the fine was doubled.

III has put logging on  our Milcirc logins and I have sent screenshots that 
display this phenomenon of reappearing records, but so far III hasn't got 
enough information to pin this down.


> 1) Some books are checked in
> >> >
> >> > 2) The check-in feature is closed (either by using the close button
> >> > or by
> >> > switching to the Circulation Desk feature)
> >> >
> >> > 3) The system is put back in Check in mode and a new check in is
> >> > attempted.
> >> > 4) When the next check-in is scanned the previous check-ins appear
> >> > on the
> >> > screen and the new one is added to the list.


Thanks.

Karen

***************************************************************
Karen Johnson
Head of Library Systems
University of San Francisco
2130 Fulton St.
San Francisco, CA  94117
(415)422-2759  Phone
(415)422-5062 FAX
johnsonka at usfca dot edu