Re: [IUG] RE: Mailto link for bib record error reporting

[Susan Jurist <sjurist at ucsd dot edu>]

We've got a mailto link as part of the botlogo so it appears on all  
pages that have the botlogo. In our case it says to email the  
webmaster because that's a term just about everyone understands. This  
account gets questions about cataloging errors, circ issues, how to  
look for something, whatever - not just traditional webmaster stuff.

It's easier for users to have one mail link on a page - it's easy  
enough for the person reading that account to forward the mail to the  
appropriate person. You don't really want them to have to figure out  
who to send something to. Especially since somethings they think are  
wrong are "features."

csj


On Dec 12, 2006, at 8:59 AM, Schupbach ,William wrote:

> Maurine McCourry wrote "Inspired by a thread this week on Autocat,  
> I've
> added a "mailto" link on our bib_display.html page through which I  
> hope
> catalog users will report cataloging errors on specific bib  
> records. See
>
> http://library.hillsdale.edu/record=b1071268
>  for an example. [...]"
>
> Excellent.  But as Maurine says, it would be better if integrated into
> the OPAC by III.
>
> I submitted an enhancement request last year, for a feedback button
> which would enable patrons to give feedback on such things as
> cataloguing errors, supplementary information about archival records,
> information about provenance, likes and dislikes etc.  A similar  
> service
> is available in Amazon, the Internet Movie Database, and in Ex Libris
> Aleph as implemented at e.g. McGill University ("Correction request"
> label displayed in record), so this is hardly earth-shattering.  It is
> of course quite different in purpose from the readers' reviews service
> that III is introducing, and which is of limited use in special
> libraries.
>
> I believe it did not make it to the ballot, but I shall be submitting
> something along the same lines this year.
> William Schupbach
> Wellcome Library, 210 Euston Road, London NW1 2BE, England
> E-mail: w dot schupbach at wellcome dot ac dot uk
> Catalogue: http://catalogue.wellcome.ac.uk/search~S5/X
> [British registered charity no. 210183]
>
>
>
>
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