RE: [IUG] Disappearing modes?


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As far as I know, only the Circ Manager deals with the Mode and he
definitely has the right permissions, but I'll check with him because that's
something that never occurred to me. This just gets weirder and weirder.

Sorry for the late reply -- I was out of the office part of last week and
playing catch-up the rest!

-----Original Message-----
From: Anderson, Barb (Library) [mailto:andersb3 at ccf dot org]
Sent: Monday, October 23, 2006 1:52 PM
To: IUG INNOPAC List
Subject: RE: [IUG] Disappearing modes?


Have you checked permissions on the initials of the first person to log in?
Is it happening to the same person? I've found that when someone doesn't
have permissions for things controlled by a particular mode that mode
doesn't appear for the login. In other words, the initials also exert
control over the display that you may not anticipate. I would bet that is
what is happening. Barb

Barb Anderson
Medical Librarian
The Cleveland Clinic Alumni Library
9500 Euclid Ave.
Cleveland, OH 44195

andersb3 at ccf dot org
voice: 216-445-7347
fax: 216-444-0271

> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On
> Behalf Of West, Barbara - HPL
> Sent: Monday, October 23, 2006 1:29 PM
> To: 'IUG INNOPAC List'
> Subject: RE: [IUG] Disappearing modes?
>
> Wow, that is bizarre! Is it happening in all modules?
>
> At this point, all we're aware of is the single Collection Agency mode
in
> that one login. I do remember some time in the past that templates in
> MilAcq were behaving that way, but I haven't had a report of that in a
long
> time. It may even have been pre-R2005.
>
> We're still on R2005, BTW. Our department, including all servers, is
set to
> move sometime in the next few weeks and we may not upgrade to R2006
until
> that's finished.
>
> -----Original Message-----
> From: GOODYEAR John [mailto:johng at multcolib dot org]
> Sent: Monday, October 23, 2006 12:13 PM
> To: IUG INNOPAC List
> Subject: RE: [IUG] Disappearing modes?
>
>
> Hi Barbara,
>
> Is one particular mode all you're losing? We've had a problem all
year with
> our login accounts resetting to the defaults for Setting and Manager
> Controlled Logins. So any customization we've done in those areas
gets
> wiped. That can be macros, patron record displays, modes, tabs,
templates,
> all kinds of things in there. So with a bunch of circ accounts and
various
> processing accounts, we spent many tedious days/weeks resetting those
before
> III finally saved clean copies of the appropriate files and wrote a
script
> which used them to update our settings hourly. So far they have yet
to
> figure it out, even though I've promised drinks.
>
> Thanks,
>
> John Goodyear
> ILS Analyst
> Multnomah County Library
> 503.988.3229
>
>
> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
> [mailto:innopac-bounces at innopacusers dot org] On Behalf Of West, Barbara -
HPL
> Sent: Monday, October 23, 2006 7:28 AM
> To: IUG Listserve (innopac at innopacusers dot org)
> Subject: [IUG] Disappearing modes?
>
>
> Hello, all. I have searched the archive and couldn't find any prior
mention
> of this, so I thought I'd toss it out.
>
> In our consortium, only three people have access to Login Manager and
the
> ability to change mode settings in the logins. Over the last few
months,
> the Collection Agency mode has disappeared from one of our MilCirc
logins
> several times, seemingly without human intervention. None of the three
of us
> have ever made such a change. III has suggested it may be due to
power
> outages, but that seems far-fetched and we haven't been able to
observe any
> correlation between power outages, electrical storms in the area,
etc., and
> the disappearance of this single mode every few weeks. It may or may
not be
> relevant, but that particular login is the only one that has access to
the
> Collection Agency mode.
>
> Has anybody ever had this happen, with Collection Agency or any other
mode
> in any other module?
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Barbara F. West, Assistant Database Administrator
> Houston Area Automated Library Network (HALAN)
> 500 McKinney Ave. Suite 300
> Houston, TX 77002-5000
>
> Phone: 832-393-1410
> Fax: 832-393-1427
> E-Mail: Barbara dot West at cityofhouston dot net
>
>
>
>
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