RE: [IUG] System Mgt People in Short Supply?
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But that assumes all our users want a complete result. For many undergrads they are happy to get any book (or paper) on the topic, as long as it gives them enough information to answer their current assignment. No doubt our researchers certainly want complete results, but they are a small percentage of our total users, so are we spending all this money for them?
Carolyn
-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Elisheva Schwartz
Sent: 28 September 2006 4:08 AM
To: sowder at andrews dot edu; innopac at innopacusers dot org
Subject: Re: [IUG] System Mgt People in Short Supply?
Try to do a search for a subject--and be sure that you have a complete result.
Amazon won't even come close. For that you need a controlled vocabulary, and cross-referencing--even if you're using a keyword search!
Finding a specific, known title is about the easiest thing to do. Not such a surprise that Amazon is up to the task.
Elisheva
Elisheva Schwartz
Cataloger
NYU Law School Library
40 Washington Sq. S.
New York, NY 10012-1099
212 998 6333
schwartz at juris dot law dot nyu dot edu
"Toutes les fois qu'on verra tout le monde tranquille dans un Etat qui se donne le nom de république,
on peut être assuré que la liberté n'y est pas"
--Montesquieu
>>> sowder at andrews dot edu 9/27/2006 3:40:03 PM >>>
Susan Jurist wrote:
> On Sep 22, 2006, at 8:30 AM, Gimon, Charles A wrote:
>
>>
>>
>> And I disagree that you need to talk to librarians to find out what
>> users want. Forget that--talk directly to the users, and cut out the
>> middleman.
>
> ok. then that's easy. Just buy the google search engine & let the
> users fend for themselves ...
>
Most users do exactly that or even better, use Amazon.
> I agree, we pay too little attention to the user, but they don't know
> that there is more to life than Google, so you need to talk to us too.
But they don't talk to us. They don't even feel the need. Why would they
if they don't know this other side is even here? The only reason they
use our nicely constructed OPACs is because they _have_ to. If the
contents of our databases were available to Google they would not use
our OPACs.
So, our default search is _keyword_ because that is what Google is and
pretty much what web surfers (read "patrons") expect. Read the papers on
user expectations.
I haven't heard many complaints of _not_ finding a book on Amazon. And
Amazon doesn't even use AACR2.
>
> From the other side, having worked with my share of programmers,
> sometimes systems people do things just because they can - not because
> it would make something better to the end user. I think you call all
> supply your own examples here.
Oh yes. And I am a systems person.
Steve Sowder Systems
Librarian
sowder at andrews dot edu Andrews University
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