Re: [IUG] Gale and WAM

[Doug Kariel <dougk at athabascau dot ca>]

Hi

You need an entry for infotrac.galegroup.com as well as 
*.infotrac.galegroup.com in the WAM table.  As well, make sure that the 
tokens are different for each entry.

HTH

Doug

Andrew Welch wrote:

> Has anyone had problems authenticating Gale databases recently? We
> recently had them activate the PowerSearch feature for us, and since
> then none of our database links will authenticate. I've had them turn
> PowerSearch off, with no success. According to Gale tech support, our
> link structure looks fine.
>
> Prior to this problem, our WAM entries for Gale looked like:
>
> *.galenet.com
> *.galegroup.com
>
> Following Gale tech support's instructions, we've added:
>
> *.gale.com
> *.ggimg.com
> *.infotrac.galegroup.com
>
> These new entries haven't helped. If we strip the proxy rewrite info
> from the URL, we can get to the databases and our IP is recognized, so I
> don't think it's a network problem on our end. All signs point to the
> WAM table, but we've tried just about every combination we can think of
> (WAM and Web servers were restarted after each change, too).
>
> Any ideas?
>
> Thanks,
>
> Andrew Welch
> Sr. Library Systems Technician
> Aurora Public Library
> Aurora, CO 80247
> 303/739-6796
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--
*********************************************************************
Doug Kariel				E-mail: dougk at athabascau dot ca
Head, Technical Services and Systems	Phone:  (780) 675-6261
Athabasca University Library		Fax:	(780) 675-6477
1 University Drive
Athabasca, Alberta
Canada  T9S 3A3
*********************************************************************


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