RE: [IUG] Millennium Connection Error Message

["Peter W. Caton" <peterc at northsld dot org>]

I had that thought too.  Unfortunately, I have not found a timeout set
anywhere on the firewall. 



-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Anderson, Barb
(Library)
Sent: Wednesday, August 16, 2006 1:03 PM
To: IUG INNOPAC List
Subject: RE: [IUG] Millennium Connection Error Message

Any chance there is a timeout set on a firewall that is causing your
problem?
Barb

Barb Anderson
Medical Librarian
The Cleveland Clinic Alumni Library
9500 Euclid Ave.
Cleveland, OH 44195
 
andersb3 at ccf dot org
voice: 216-445-7347
fax:  216-444-0271

> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On
> Behalf Of Peter W. Caton
> Sent: Wednesday, August 16, 2006 12:02 PM
> To: IUG INNOPAC List
> Subject: [IUG] Millennium Connection Error Message
> 
> Has anyone every encountered a problem where Millennium gives the
> following error message in the command line?
> 
> 
> 
> begin=
> 
> target=get_toolbarcon; couldn't write GET
> /MILPERM?target=keepalive&memory=free(
> 
> 7642336),used(4793120): Connection reset by peer: socket write error;
> Failed to
> 
> re-establish permanent connection; Failed to re-establish permanent
> connection;
> 
> Initiating client shutdown
> 
> 
> 
> A pop-up window also appears with this saying "Connection to the
server
> was lost."
> 
> 
> 
> Most of the time, staff simply click "OK" on the pop-up box and can
> resume using Millennium.  However, sometimes, Millennium closes and
> staff have to restart the program.
> 
> 
> 
> We are running Millennium Client 1.4.2_08 but tried using 1.4.1_02 and
> the same thing happened.
> 
> 
> 
> No other Internet related services are affected.  This problem happens
> randomly on every machine that uses Millennium.  There is no rhyme or
> reason in terms of time of day, network utilization, etc.  Just
randomly
> occurs on different machines at random times during the day.
> 
> 
> 
> We are using a SonicWall TZ170 with the latest firmware to access the
> Innovative server which is hosted by a consortium. Our consortium is
> running Silver.
> 
> 
> 
> Any thoughts on how to solve this problem would be appreciated.
> 
> 
> 
> Thanks.
> 
> 
> 
> Peter W. Caton
> 
> Network Administrator
> 
> North Suburban Library District
> 
> 6340 North Second Street
> 
> Loves Park, Illinois 61111
> 
> (815) 633-4247 ext. 22
> 
> (815) 636-5042 (FAX)
> 
> peterc at northsld dot org
> 
> 
> 
> 
> 
> 
> 
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