RE: [IUG] User damage to LCD screens

["William Gray" <wgray at greenwichlibrary dot org>]

Just a thought...  have you tried using any kind of a metal bracket instead of velcro--something that is held together with screws (around the monitor casing as opposed to being drilled into it)?

In any case, we haven't seen much in the way of damage to our LCD screens.  Of course, our computers are in a fairly open public area, so anyone purposely damaging a screen would be seen pretty easily.  Our two Self-Check machines have had LCD screens longer than we've had them on our Internet computers, and we haven't seen any damage on those (but we do have a sign on them saying "Not A Touchscreen" as some patrons at first thought that they were).

I would suggest that maybe you leave a handful of screens uncovered by the Lexan as a test, maybe for a few weeks, and see what, if any, damage occurs to them, and how much cleaning they require.  It could be that your patrons simply find that the Lexan covers interfere (reflection?) with their viewing of the screen and thus the ad-hoc removals; they might otherwise have little or no impetus to touch the screens...

--Will

-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Bridge, Frank
Sent: Tuesday, July 11, 2006 2:33 PM
To: innopac at innopacusers dot org
Subject: [IUG] User damage to LCD screens

Hello--

What is the collective experience with user damage to unprotected LCD
screens, particularly public-use computer stations?  

We have been under the impression that these soft plastic screens are
far more delicate than older glass CRT devices.  We have therefore
installed Lexan screen covers to protect the LCD's from handling,
touching, and hard objects, but our customers pull off these covers.
When doing so, they also pull away the Velcro that holds these covers to
the LCD devices.  

The Velcro repairs are becoming a burden and we're wondering whether
they are worth the effort.  But this would mean leaving the LCD's
uncovered and unprotected.  How much damage have you experienced with
such unprotected screens?  What about the amount of time you spend
cleaning these screens?

Thanks.

Frank
---
Frank R. Bridge
Technology Management Administrator
Chesterfield County Public Library
PO Box 297
9501 Lori Rd.
Chesterfield, VA  23832-0297
Voice:   804-748-1980
Fax:      804-751-4679



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