RE: [IUG] Graphical Self Check-Out & multiple barcode #'s

["Ryan, Ann" <ann dot ryan at aucklandcity dot govt dot nz>]

Hi Jamen

We delete 'lost' barcodes from the borrower's record, for security
reasons -- so we are absolutely positive that that lost card can't be
used to check items out.  We have never found any reason to need this
historical information.

If you wanted to retain the lost barcode details, I'd suggest changing
the field group to 'note' rather than 'barcode' (and adding an
explanation) -- the information would be available to staff, but not
able to be used by the public.

Regards

Ann

Ann Ryan
Millennium Business Support Manager
eLGAR 
Auckland Central Library, Level 3 
Ph 357-3090
Mobile 0274 276 8614
email: Ann dot Ryan at aucklandcity dot govt dot nz



-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of McGranahan, Jamen
(Library)
Sent: Thursday, 29 June 2006 9:47
To: IUG INNOPAC List
Subject: [IUG] Graphical Self Check-Out & multiple barcode #'s

Using Release 2005:

We keep lost barcode numbers in patron records for historical purposes,
in the same field as the regular barcode (field b).  We have discovered,
however, a couple of issues with this and we were wondering if anyone
has addressed this problem and if so, what did you do?

1) Graphical Self Check-Out stations allow the different barcode numbers
to access the same record (if the PIN is known).  In Millennium
Circulation, a message will pop up with an explanation about the barcode
(we put some kind of notation that the card was lost/stolen), but the
Graphical Self Check-Out does not block patrons nor does a message pop
up.  Our concern is, what if a card is actually lost?  If the patron has
not created a PIN, the thief could take the card, create a PIN, and
check out materials - all without the owner's knowledge.

2) Our PCReservation System (from Envisionware) has trouble with the
multiple barcodes, both with making reservations and with reporting.  It
appears that if there are more than 2 barcodes, the PCReservation System
looks at the bottom number when printing the receipt.  This confuses
patrons since it is not the number they made the reservation with.  The
same thing appears to happen in the Reporting Module.

Ideas/Suggestions?  

Jamen McGranahan
Library Automation Specialist
Nashville Public Library
615 Church Street
Nashville, TN  37219
Jamen dot McGranahan at nashville dot gov
(615) 862-5726


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