RE: [IUG] Refresh of ecommerce screens?
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- Date: Thu, 15 Jun 2006 13:37:11 -0700
- From: "Stokes Lauren P." <stokesl at LVCCLD dot ORG>
- Subject: RE: [IUG] Refresh of ecommerce screens?
I have not had any reports of patrons being confused but we do have a
"Tip" statement on the page to refresh the page after making changes to
see the results.
Virtual Library Manager
Las Vegas-Clark County Library District
stokesl at lvccld dot org
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Hemphill, Lee
Sent: Thursday, June 15, 2006 12:54 PM
To: innopac at innopacusers dot org
Subject: [IUG] Refresh of ecommerce screens?
We are wondering if anyone else who is using ecommerce has overcome the
A customer logs into their account to pay fines.
When they click "pay online" from their account, it opens up a new
The remaining transaction is resolved via the new window.
When the customer is at the end of the transaction, they close this new
window and see - what they might perceive as - fines still on their
account, even though they have just paid them.
How have others overcome this possible perception?
Digital Library and Information Systems - DLIST
Application Systems Analyst Sr.
Phone: (520) 307-2805
Email: hemphilll at u dot library dot arizona dot edu
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