RE: [IUG] 3M Self Check Issue

["Said Shafik" <Said_Shafik at ecssr dot ac dot ae>]

Tyra,

We are facing the same problem and more. 

1- If you need more info about how Sip2 should work:
http://www.niso.org/committees/committee_at.html , but this PDF file
will tell you more about SIP2 messages:
http://www.aneg-dv.de/allegro/sip2/sip2_developers_guide.pdf

2- Our selfcheck stations do not show some of the Millennium Circulation
messages, mostly warning messages.

3- Also, when a user checks out an item on selfcheck station and for
some reason (say user forgot the item on a table, then other user took
it to check it out) another user checks it out at selfcheck station, the
interface simply check the item out again for the last user without any
warning message at all.

We think non-showing of message issue relates more on the software that
links between SIP2 and RFID server, in our case it is called
interrogator and our vendor (Checkpoint) help desk staff are looking
into it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Said Shafik
Systems Librarian
Emirates Center for Strategic Studies and Research
Abu Dhabi, United Arab Emirates
www.ecssr.com
Office Phone:++971-2-404-4481
Mobile:++971-5-323-5695
Home: ++971-2-645-9787
Said_Shafik at ecssr dot ac dot ae
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 


-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Tyra Ealy
Sent: June 06, 2006 07:40 PM
To: innopac at innopacusers dot org
Subject: [IUG] 3M Self Check Issue

I received the following from our Cir. Mgr.  I can't seem to find
information on CSDirect or the list archives to tell me what the SIP2
interface can & can't do.  Does anyone know if it's possible to display
a message as described below?

 

"The newest problem that has arisen is the fact that if you have a card
expiring before the normal due date, the machine uses the expiration
date as the due date but there are no bells and whistles that tell you
this.  So, for example, I used a library card that is expiring on
05/31/06.  It checked my book out and it printed a receipt with a due
date of 05/31/06.  If the customer had come to the desk, a message would
have come up saying "Using expiration date as due date."  No message
comes up for the self serving customer."

 

Thank you,

Tyra

 

Tyra L. Ealy

Computer Systems Manager

Warren-Trumbull County Public Library

330-399-8807, ext. 140

 

 



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