Re: [IUG] Weird Millennium Manage Statistics for Patron Searches

[Adam Brin <abrin at brynmawr dot edu>]

It's a known issue, we have a ticket open with it -- been broken since
silver.  telnet works.

- adam

On Wed, 31 May 2006, Stephen McLaughlin wrote:

> Has anybody out there experienced odd things with their Patron Search
> statistics in Millennium Manage? We're getty screwy results, and I'm
> wondering if it's a general problem, or something specific to our
> system.
>
>
>
> What's happening is this. We go into Millennium Manage and follow these
> steps:
>
>
>
> *       Patron Searches
>
> *       Indexes Used and Search Results
>
>
>
> At this point, let's say I select "Titles." The page of statistics says
> there are 77,000+ title searches in the past ten days. So far, so good.
> I then ask to "Display Actual Searches Input by User," in alphabetical
> order. Here's where things go screwy.
>
>
>
> First, I lose my download option at the top of the screen.
>
> Second, the system displays a single screen of results. That's it, ten
> searches are listed. They look like the very beginning of a much longer
> list, but there is no arrow up/arrow down button up in the "Table..
> Help..." section toward the top of the screen.
>
>
>
> In some indexes (which seem pretty random) I *do* get the up/down arrow,
> but I only get a few screens (usually 5 to 7 pages) of results for
> searches that have clocked in thousands of searches. In only one case
> have I seen a list that looks like it corresponds to the whole list
> (500+ pages). But it is pretty useless without the download button.
>
>
>
> Is this a local glitch, or is something weird going on with Manage
> across the board? I couldn't find anything in the "known issues"
> corresponding to these problems. Should I be contacting the help desk?
>
>
>
> Many thanks for any help!
>
>
>
> Tired and cranky in San Francisco,
>
>
>
> Steve McLaughlin
>
> San Francisco Public Library
>
>
>
>
>
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